I’m a Shaw/Rogers home internet customer and a longtime Rogers wireless customer since 1995. I’m due for a device upgrade and want the Infinite Premium plan because I travel to Mexico often. Rogers has been unrelenting in offering me any sort of a retention deal. Can I get any help here? I don’t want to switch but I’m “this close” to pulling the pin. Thanks.
Welcome to the Community!
We definitely do appreciate your long time association with Rogers. We try our best to work with our customers to get them a price point that best suits that needs, however please know we can only work with what's eligible on a certain account.
I know we have already connected over private messages, please let us know if we can assist you further.