Rogers wireless customer since 1995. About to switch to another carrier.

[yegshesaid]

I’m a Shaw/Rogers home internet customer and a longtime Rogers wireless customer since 1995. I’m due for a device upgrade and want the Infinite Premium plan because I travel to Mexico often. Rogers has been unrelenting in offering me any sort of a retention deal. Can I get any help here? I don’t want to switch but I’m “this close” to pulling the pin. Thanks.

***Edited Labels***

[LordDrakkon]

Sometimes switching is the only way to get a decent deal.

[RogersZia]

Hello @yegshesaid,

Welcome to the Community!

We definitely do appreciate your long time association with Rogers. We try our best to work with our customers to get them a price point that best suits that needs, however please know we can only work with what's eligible on a certain account.

I know we have already connected over private messages, please let us know if we can assist you further.

RogersZia