12-29-2023 12:44 AM - last edited on 12-29-2023 08:06 AM by RogersJo
What a ridiculous system. Late payment fee is being charged on my account that has a credit.
**Labels Added**
12-31-2023 08:30 AM
Greetings @Wickedsmat!
If you have enough of a credit to cover the full balance of your bill, then you shouldn't be getting a late payment fee. I apologize for any inconvenience.
We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Regards,
RogersCorey