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Overcharging

gmasma
I've been around

Got to love Rogers overcharging system with incomprehensible invoices.

 

Agreed to pay $55 pm in June for 5G rural internet plus $25 pm for BYOD cell phone sim card, less $10 bundle bonus (&13% tax). So $79.10 pm

 

In 5 months to Nov this should be $395.50, but charged $613.14   Total overcharge !!

 

Living in Australia how do I explain this to Rogers, and even seek advice on cancelling both internet and cell phone ??

 

Here we have a communication company that is totally incommunative if living over seas and just a seasonal Canadian.   Grrr

 

**Labels Updated**

 

 

1 REPLY 1

Re: Overcharging

RogersCorey
Moderator
Moderator

Good morning @gmasma!

 

If you're currently residing outside of Canada and no longer need your 5G Home Internet or phone, please contact us at our International Contact Number for support here: 1-514-734-7699

 

~RogersCorey

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