One-time Charges and Credits ROAM LIKE HOME - International, debit $75.00

[Palilulac]

Just found that Rogers charged me $75 for something called ROAM LIKE HOME - International? No idea why. Tried something called Virtual Assistant which is completely useless. Is it there any live chat with live person to explain me why i was charged $75? I guess that's why SHAW and Rogers forcing customers to pre-authorizing your payment option that they can charge as much as they can. I will wait for their explanation before I call Royal Bank to report this kind of robbery.

[57]

I assume that you have been out of the country? (For about 5 days?)  Here's a summary regarding Roaming (Roam Like Home).

https://communityforums.rogers.com/t5/Account-Support/Roaming-like-home/m-p/518044/highlight/true#M3...

Here's a thread with more details discussing Roaming. Read at least the first two posts:

https://communityforums.rogers.com/t5/Network-Coverage/Understanding-How-Roaming-Works/m-p/531963