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Hi @woodrowtor,
Welcome to the Rogers Community Forums, and thank you for your first post! I understand that long wait times on the phone can be frustrating. In some cases, you may be giving the option for a callback if one is available.
Alternately, you can also contact us through Twitter @RogersHelps or on Facebook.com/Rogers. The great thing about reaching out to us on these platforms is that you can chat with us on the go as long as you have access to data or Wi-Fi, or at home through your desktop computer. Even if you have to step away or run an errand, someone will still be there to continue the conversation when you return since we are available 24/7.
You can also send us a private message to @CommunityHelps and we can assist you as well. For more information on how our private messaging system works, please check out our blog.
Regards
RogersJermaine
Hi @woodrowtor,
Welcome to the Rogers Community Forums, and thank you for your first post! I understand that long wait times on the phone can be frustrating. In some cases, you may be giving the option for a callback if one is available.
Alternately, you can also contact us through Twitter @RogersHelps or on Facebook.com/Rogers. The great thing about reaching out to us on these platforms is that you can chat with us on the go as long as you have access to data or Wi-Fi, or at home through your desktop computer. Even if you have to step away or run an errand, someone will still be there to continue the conversation when you return since we are available 24/7.
You can also send us a private message to @CommunityHelps and we can assist you as well. For more information on how our private messaging system works, please check out our blog.
Regards
RogersJermaine
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