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Equipment return

Polinh
I've been here awhile

Hi there when I called in to cancel my Internet, they provided me with a Purolator label to CTDI returns, so I sent it in. I’m now getting a Canada post label and reminder to return my equipment or else a penalty fee. Can someone confirm that my modem has been returned?

 

 Thanks

 

***ADDED LABELS***

2 REPLIES 2

Re: Equipment return

RogersCorey
Moderator
Moderator

Good morning @Polinh!

 

We'd be happy to look into this to verify for you if we've received your modem.

 

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

Re: Equipment return

Polinh
I've been here awhile

Thanks for your reply, message sent!

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