Discount on our monthly bill

[rgriffit]

Last year we wanted to change our tv package and shed channels we don't watch and don't want to pay for, our monthly bill was way too expensive. Instead of assisting us with a new package Rogers offered a discount on our monthly bill, which we accepted. This expires on April 19th and we want it extended indefinitely, otherwise we will consider our options to reduce the bill - cheaper package, new provider.

*Added Labels*

[RogersCorey]

Good morning @rgriffit!

We'd be happy to take a look into promotional discount offers with you today! 

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[rgriffit]

Thank you I'll be happy to talk to you.

[rgriffit]

RogersCorey - Ok I'm still waiting for you to contact me and solve this situation.

[rgriffit]

This whole process is totally confusing, I feel like I'm going round in circles.

[RogersZia]

@rgriffit , please send us a private message by following the steps listed in RogersCorey's post right above yours.

RogersZia

[rgriffit · Accepted solution]

I have resolved this and accepted a discount to switch to Ignite