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Johntraynor
I've Been Around
Posts: 1

Contact Us | Help & Support | Rogers

Is there a support phone number for ignite

 

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RogersMoin
Moderator
Moderator
Posts: 1,975

Re: Contact Us | Help & Support | Rogers

Hello, @Johntraynor.

 

Welcome to Rogers Community Forums! 😀

 

Thank you for your query, are you looking for account support or technical support?

 

Please check out our Contact Us portal for all the support options. 

 

Feel free to browse and post your concern in our Ignite TV board.

 

Cheers,

RogersMoin

cfillion1
I Plan to Stick Around
Posts: 28

Re: Contact Us | Help & Support | Rogers

Is it possible to phone support? I've been ignored for 2 days on the 'chat' now. I am so unhappy with the service, and I'm a fifteen+ year loyal customer. I've searched the site and even Google, can't find a phone number.

57
Resident Expert
Resident Expert
Posts: 4,104

Re: Contact Us | Help & Support | Rogers

At the bottom of almost every Rogers page is a "Contact Us" link:

 

https://www.rogers.com/consumer/support/contactus

 

If you click on that you then click on the kind of support you need - technical, account, etc. and there is a phone number on that page.

 

 



cfillion1
I Plan to Stick Around
Posts: 28

Re: Contact Us | Help & Support | Rogers

I eventually found the number on Google, but there is no phone number on the support page linked. Only an option to chat, which gained me no response after 45 minutes waiting.

ETA: I must apologize. After typing in this reply it occurred to me to try a different browser. I opened the link in Chrome and there were indeed more options including the phone number. These do not appear in Firefox! Thanks for the patience.