Compliments - Customer Service

[Danijela1]

I had a fantastic experience with Roger’s products and service department. The quality of their offerings is top-notch, and the customer service provided by Chanel was exceptional. Chanel went above and beyond to ensure all my needs were met, making the entire process smooth and enjoyable. Highly recommend!

*Added Labels*

[RogersCorey]

Greetings and good afternoon!

Thanks for reaching out to us with this wonderful feedback!

We'd be happy to formally take in your compliment and ensure it reaches Chanel and her manager! 

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[Sal77]

I purchased a new phone from Rogers .
The new phone arrived by mail.I went to Rogers at Park Royal West Vancouver ,the associate had almost no inters in serving me to trans my provider from Freedom to Rogers.So off I went to Capilano Mall ,North Van to Rogers corporate store.
I was served with a smile by Arman,a very knowledgeable guy.He was very,very efficient.
I ask Rogers to promote this man and never l we t him go.I will recommend him to as many people as I can.Thank you Arman.

[RogersMaude · Accepted solution]

Good day @Sal77,

Welcome to the Rogers Community and thank you so much for sharing your delightful feedback with us!

Providing our customers with the best experience possible has always been one of Rogers' top priority. We're thankful you're posting about it.

Recognizing the work of someone who goes above and beyond is key, so we're grateful when you let us know. 

Please click here to Send a Compliment if you have time, so your comments can make their way to Arman's direct superior.

Thanks!

RogersMaude