Hello Team,
I’m reaching out about my recent claim for my lost phone. Despite paying insurance premiums to Rogers, I’m not getting any help. Rogers directed me to Likewize, but your team says the decision is final and can’t be escalated or re-submitted.
I’ve been a loyal Rogers customer with multiple lines and phone purchases. This is my first claim, and I’m genuinely frustrated. This is the first time I’ve faced such an issue, and I’m feeling utterly helpless. I spoke with Supervisor Angelina and Rep. Angel today (Sep 24), but they repeated the same information. I need this case reconsidered as this is a legitimate claim, not a scam.
Initially, my claim was approved (Sep 23). Why was it approved initially if there were issues? I don’t have my phone (iPhone 14 pro max 256 GB purple), and Likewize expects me to pay for it, which is unfair and stressful, especially given the current economic situation.
I’m already feeling depressed about this. This is incredibly stressful and unfair. Please, I beg you, don’t add to my stress. Kindly review my case again. I need your help to resolve this matter positively.
Rogers - Please help me with this. Thank you
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