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Called Rogers, Changed Plan With Out Confirming Details

C12
I've been here awhile

Called Rogers To Change My Plan, I Require The Lowest Plan Available With Data Only For Minimal Work Things, I Asked If Talk N Text Would Work With My Loyaty Gigs (10gb) They Didn't Confirm Or Deny And Changed My Plan, I Talked With A Local Representative And They Said This Wouldn't Work. I Also Called Twice, Was On Hold For Over 30 Minutes, And A Strange Man Anwsered Briefly, Took My Info And Then Put Me Back On Hold. What Sketchy Stuff Is Going On Over There?

 

 

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Re: Called Rogers, Changed Plan With Out Confirming Details

RogersMaude
Moderator
Moderator

Good day @C12,

 

Welcome to the Rogers Community and thank you for your post!

 

Has your price plan been changed to the one agreed upon, since you posted?

 

Keep in mind that you can change your wireless plan via self-serve, directly from our website, by logging in to MyRogers.

 

Please message us at @CommunityHelps if you still require assistance. To know how to send a private message, check out this blog.  Thanks!

 

RogersMaude

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