05-10-2023 12:02 PM - last edited on 05-10-2023 12:23 PM by RogersYasmine
I just signed up for Rogers last week via a field sales rep. He did not mention anything about free 6 months Disney Plus promo nor did I see it in my order confirmation, is it only available for customers who sign up directly?
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05-10-2023 12:43 PM
@dmbcanada Here is some additional information about how the Disney+ promotion works and who is eligible: https://www.rogers.com/support/iptv/what-you-need-to-know-about-getting-disney-plus-on-us-with-your-...
05-10-2023 12:32 PM - edited 05-10-2023 12:34 PM
Which service did you sign up for? Were you previously a Rogers customer and have you ever previously redeemed a Disney+ promotion with Rogers? The basic rule is that you can only redeem a Disney+ offer once for any given residential service.
If you are eligible for the Disney+ promotion, you should receive an email with instructions on how to subscribe.
If you see a "Your Subscriptions" section in MyRogers with a Disney+ offer that has already been redeemed, then you (almost certainly" won't be eligible to receive it again.
If you want to confirm your eligibility for the Disney+ promotion, you can send a private message to @CommunityHelps .
05-10-2023 12:40 PM
I signed up for Rogers Ignite TV and Internet. Was previously a customer about 4 years ago but have never redeemed or received a Disney+ offer.
05-10-2023 12:43 PM
@dmbcanada Here is some additional information about how the Disney+ promotion works and who is eligible: https://www.rogers.com/support/iptv/what-you-need-to-know-about-getting-disney-plus-on-us-with-your-...
05-10-2023 12:50 PM
@dmbcanada wrote:
I signed up for Rogers Ignite TV and Internet. Was previously a customer about 4 years ago but have never redeemed or received a Disney+ offer.
In that case, you should qualify for the promotion. If you contact the @CommunityHelps team, they can certainly double-check your account and confirm your eligibility.