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Knowledge Base Articles

Change Which Number Uses Data on a Dual SIM iPhone

Follow these steps to change which number uses data on your dual SIM iPhone. Only one number at a time can use data. This means, if you are on a call with a line that you have designated as voice-only, your data will not work. You can turn on Cellul...

iPhone Settings with red box.png iPhone Cellular - Cellular Data.png Cellular Data Number.jpg Cellular Data Switching - switch.jpg
RogersTim by Administrator
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Erase All Data From a Dual SIM iPhone

Follow these steps to erase all the information from your iPhone. If you erased your cellular plans during this process and you want to reactivate your plan on the Dual SIM iPhone, you will require a new eSIM card.   Go to Settings > General > Reset....

iPhone - Reset.png Factory Reset Message.PNG
RogersTim by Administrator
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iPhone FAQs about Dual SIM/eSIM

What is ‘Dual SIM Dual Standby’ (DSDS)? 'Dual SIM Dual Standby' allows you to have two phone numbers on a single iPhone to make and receive voice calls, and to send and receive SMS and MMS. This means you can have two local numbers or use the second...

RogersTim by Administrator
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