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MediaSet/Teleatino

Flora3
I've been here awhile

Anyone not able to see the Italian channels today?

 

 

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Re: MediaSet/Teleatino

Pauly
Resident Expert
Resident Expert
Hi flora3, the problem was not your box or tv. There were other customers in the GTA with the same issue on that channel. The issue was with the feed of the signal at their master control. Nothing was reset on your end.

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4 REPLIES 4

Re: MediaSet/Teleatino

RogersTony
Moderator
Moderator

Hello, @Flora3

 

Welcome to the Rogers Community Forums!

 

I can understand how important it is to have all your favourite channels working. We have not been advised of an issue with these channels. 

 

  • Can you describe what is happening when you tune into those channels? 
  • Do you get an error message of any kind?
  • If you have more than one TV does it happen on other TVs?

 

We look forward to your response.

 

RogersTony

Re: MediaSet/Teleatino

Pauly
Resident Expert
Resident Expert

Hi Flora3, try now and let me know if it is working okay?

Re: MediaSet/Teleatino

Flora3
I've been here awhile

This issue has been resolved.  It took several times to reset but it's working now.  Thanks to all.

Re: MediaSet/Teleatino

Pauly
Resident Expert
Resident Expert
Hi flora3, the problem was not your box or tv. There were other customers in the GTA with the same issue on that channel. The issue was with the feed of the signal at their master control. Nothing was reset on your end.
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