02-03-2022 11:36 AM - last edited on 02-03-2022 11:57 AM by RogersMaude
Does it have to be a 64GB Class 10 SD Card? can I use 128GB?
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02-04-2022 11:51 AM
Hello, @KS_
Welcome to the Rogers Community Forums!
Thank you for posting your question to the community. We have not tested the video recording feature with a 128 GB card, only 64 GB cards have been tested. We cannot guarantee that a 128 GB card will work and would only recommend using a 64 GB card.
I hope this helps!
RogersTony
02-04-2022 11:51 AM
Hello, @KS_
Welcome to the Rogers Community Forums!
Thank you for posting your question to the community. We have not tested the video recording feature with a 128 GB card, only 64 GB cards have been tested. We cannot guarantee that a 128 GB card will work and would only recommend using a 64 GB card.
I hope this helps!
RogersTony
02-04-2022 01:00 PM
Typically if a device' firmware is only good for a certain memory size, whether it's an SD card or a hard drive, when you use something larger, only the memory available to the firmware will be utilized and the remaining space will be "wasted". Sometimes the device may not work. The only way to be sure is probably to give it a try.
06-01-2023 09:21 AM
My Rogers Home Monitoring micro SD card needs to be replaced. I bought one but it was too big for the port.Which specific type do I buy? Thank you
06-03-2023 09:56 AM - edited 06-03-2023 10:02 AM
Hello, @Hyman
Welcome to the Rogers Community Forums!
Thank you for posting your inquiry to the community. Depending on the model on the touchpad you would need to use either an SD card or a Micro SD card.
If the full sized SD card is too big then you would need to use the Micro SD card. It will need to be a 64 GB Class 10 card to be able to record on the touchpad.
I hope this helps!
RogersTony
06-27-2023 09:20 PM
06-29-2023 09:29 PM
Hi @Hyman,
If the microSD card is too small than maybe, you would need the standard size SD card. Do you know which touchpad you have? You should be able to see the model number on the back. It would either be the TCA 200/TCA203 which comes in black or the TCA 301 which comes in white. The 200 series would take the standard size SD card and the 301 would take the microSD card. Also, there’s no best brand to recommend but SanDisk and Lexar are very popular.
Regards
RogersJermaine
07-05-2023 05:22 PM
07-07-2023 04:44 PM
Hi @Hyman,
The microSD slot is located on the right-hand side of the touchpad, right below the USB port.
RogersJermaine