Spam Messages

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Resident Expert
Resident Expert
Posts: 1,074

Re: Spam Messages

@JanineZolorycki I'm pretty sure that is a scam, I tried clicking the link and my firewall blocked it right away.

 



I've Been Here Awhile
Posts: 2

Re: Spam Messages

Alright thanks Smiley Happy

I'm a Senior Advisor
Posts: 3,493

Re: Spam Messages


@JanineZolorycki wrote:

Hi i just got a text from this number

1 (418)-482-6016
Heres what the text said

Rogers Rewards: We celebrate our 31th year of anniversary, we offering 61.75$ to all our value clients. To accept your bonus:

 

Link removed for security reasons - RogersMoin

Thank you for being a loyal Rogers Wireless Customer !

I want to know if i can trust it or if its a scam from some random person


Spam for sure, judging by the "$" symbol being placed after the amount, unless it's French. 


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I've Been Around
Posts: 1

Re: How Rogers handles spam texts

Reporting phishing attempt

 

Hey hey,

 

I'm quite new to Canada and was therefore wondering if you were reporting SMS-based phishing attempts here?

In my previous country, I had a simple form to fill on my mobile carrier webpage, and they were doing analysis + reporting to the authorities.

 

In any case, just got one, pretty decently made for those not used to this kind of fraud.

 

Edit: this was for a phishing for the rogers website

 

Cheers,

 

/d

Moderator
Moderator
Posts: 319

Re: How Rogers handles spam texts

Hi @dpotages,

 

Welcome to the Community Forums!

 

Thanks for your post.  Spam text messages are getting harder and harder to spot these days it seems, but I'm glad you know one when you see one!

 

Our general info for spam and scams can be found here.

 

What should I do if I’ve received a suspicious text message from Rogers?

Do NOT respond to the text message, provide personal information to the sender, or click on any links or attachments included in the message. Instead, make sure you collect the following information:

    • The number that sent the text message
    • The contents of the text message

 

Once you have this information, report the incident to the Canadian Anti-Fraud Centre:

 

If you provided your PIN/password in response to a suspicious text message, or if you don’t have a PIN/password set up on your Rogers account, change or create your PIN/password as soon as possible.

 

I hope this helps!

 

Have a great one,

RogersShaun

 

I've Been Around
Posts: 1

Re: Spam Messages

reporting a fraudulent text?

 

Just received a text message that is fake.

My account is up to date and there are no outstanding balances (debits or refunds).

Obviously I did not reply to it.

Should I be sending this text message somewhere?... reporting it to someone?

 

Details:

Rogers Alert: We mistakenly overcharged your account due to a system error.
A refund of $119.82 has beens(sic) sent to you.

Deposit funds: http://rogers.com-et-transfer.com

Call Details:

+12898291478
08/06/2017
07:50pm

I've Been Around
Posts: 1

Re: Spam Messages

I received a text today from (819) 432-0838 - stating, 'E-transfer: A refunf of 50$ has been sent to you by Rogers for overcharging your account. Please collect your refund by following this link:' followed by a link to collect-your-funds.ca with a blurry Interac e-Transfer photo. Please be aware that this is a scam and is not how Rogers contacts their customers regarding payments/charges. 

I'm a Senior Advisor
Posts: 3,493

Re: Spam Messages

A scam for sure. Don't respond to illiterate texts. Educated people don't put the $ sign after the amount except in French.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I've Been Here Awhile
Posts: 2

Re: Spam Messages

If you get a text from this number... +1 (819) 432-0838 do not click on link as it is a scam...it says Rogers has overcharged you and wants to give you a $50 refund...no thanks scammers Rogers will just credit my account!

I've Been Here Awhile
Posts: 2

Re: Spam Messages

I received the same text but deleted it because I knew it was fake...reported it also