Hey @murphypaul,
Welcome to our Rogers Community Forums and kudos on your first post! 😊 I hope you're staying safe and sound. Thanks so much for bringing this to our attention. This would be concerning to me as well. It's imperative to be aware of email scams! Just a friendly reminder to never click on any questionable links, nor should you respond with any personal details. If you can please take a screenshot of the email including the email headers, and send it to abuse@rogers.com titled "Suspicious Email Received"we can investigate this further. 👍
Thanks!
RogersJo
@penelope22 wrote:
Rogers should take action and warn people about these phishing emails. I have now reached the point where I won't open anything from Rogers. As my bill comes electronically, this is problematic.
Your post was probably moved to this existing thread. It's very easy to avoid issues. Don't click on any links in the e-mails. Rather, go to your own bookmark (MyRogers for example) and login that way. That way you know you're going to the proper site and you can also usually tell it's secure.
Hello @suesoney,
I hope you are staying well. Suspicious emails can be a concern. I'm glad that you have brought this to our attention.
A friendly reminder and for your own safety, please do not reply to this email with your personal information or click any link in the email.
If you suspect that the email is not sent from Rogers, please take a screenshot of the email header and send it to abuse@rogers.com and add the title "Suspicious Email Received" so that we can investigate that further.
Regards
RogersNiki
I would consider that to be a scam, unless you had taken some action on a web site that you use which would end up with an email confirmation. You would or should know that an email would be inbound to confirm your email entry or email change.
If you hover your mouse over the link in the message, you should see an email address displayed near the mouse or perhaps on the bottom of the monitor. That should allow you to see the address in order to confirm its legitimacy, or not. You can also right click .... copy on the link and then paste it into something like notepad to have a closer look at it. Scam addresses can look very close to the real site address, so you have to be very careful when you do this. You don't want to paste that into a web browser address bar and end up on the site, which could load malware onto your pc/laptop.
When in doubt, close the message and delete it. Any reputable company that you might deal with should have password recovery procedures that you can use to regain entry into your account, should that need arise.
Hello @KUSC,
Welcome to our Rogers Community Forums and kudos on your very first post with us! 😊 I hope you're staying safe and sound.
Many thanks for bringing this to our attention. This would be concerning to me as well. It's imperative to be aware of email scams! Just a friendly reminder to never click on any questionable links, nor should you respond with any personal details. If you can, please take a screenshot of the email including the email headers, and send it to abuse@rogers.com titled "Suspicious Email Received" we can investigate this further.
Regards,
RogersJo
