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rogers xfinity app for fire stick

aharkies
I plan to stick around

where is it? the shaw one is there but i dont have shaw, also the us xfinity one is there but i dont have that either .. so where is the rogers one?

153 REPLIES 153

Re: rogers xfinity app for fire stick

ta1835
I plan to stick around

I can't install the Rogers version but you appear to have a way to get the Shaw one working, any help appreciated

Re: rogers xfinity app for fire stick

ta1835
I plan to stick around

@CommunityHelps any chance someone is looking at this?

Re: rogers xfinity app for fire stick

ta1835
I plan to stick around

The Shaw one will install and if you put the code into Rogers activation site instead of Shaw it reports is added but all I get is a working guide - none of the channels work using the Shaw app with a Rogers account on my devices

Re: rogers xfinity app for fire stick

It seems like Rogers is ignoring this issue.  Maybe some 1 star reviews will help get their attention.

https://www.amazon.ca/Rogers-Communication-Inc-Xfinity-Stream/dp/B0D6199P9K?crid=BNHJ6J6BX8WY&dib=ey...

 

Re: rogers xfinity app for fire stick

wayner92
I'm a senior contributor

Those of you having the problem - also contact @RogersHelps on twitter.

Re: rogers xfinity app for fire stick

Sadlok
I've been around

Can you send me a message how you did it. Every time I go to download it says incompatible on both firesticks the sticks are less then a year old

Re: rogers xfinity app for fire stick

cjb41
I've been here awhile

@RogersCorey  you mind weighing in on why the Rogers Xfinity app on Amazon Fire TV now shows unavailable to myself and seemingly everyone else in 2025 after you announced it working only a month ago? i just bought a fire stick two days ago after a Rogers rep specifically recommended it to me over paying for another box.

Re: rogers xfinity app for fire stick

Our teams are aware of the issue and are working to resolve as quickly as possible.

 

~RogersCorey

Re: rogers xfinity app for fire stick

marcellom12
I've been here awhile

I second this. Rogers sales rep was quick to suggest the xfinity app.....or a $17/Month rental on another box....apparently the boxes "went up in price" i think there is more gold in them now. How is it that bell has figured this out long ago and rogers major steps behind.

Re: rogers xfinity app for fire stick

marcellom12
I've been here awhile

Yeah....sure. $17 for a box that will freeze when watching 4k channels.

Re: rogers xfinity app for fire stick

marcellom12
I've been here awhile

I went to rogers.com/activate

 

logged in, got the app working, tv guide working, NOTHING WOULD LOAD! So no the app still doesnt work.

Re: rogers xfinity app for fire stick

Tmothy12
I'm a reliable contributor

Unfortunately it appears that device compatibility for this app has been removed on all devices so it can no longer be installed. If you were able to install it beforehand the app will continue to work for now.

Re: rogers xfinity app for fire stick

JonElias55
I've been around

I called yesterday and a Manager informed me that they're working on resolving the issue and estimated that it should be fixed within the next week. He assured me that I will be able to use my firestick with the Rogers xfinity stream app, just like the 2 Rogers sales reps informed me prior to signing up.

Re: rogers xfinity app for fire stick

Resolved finally!  I was just able to install and activate the app on my firestick.  Hopefully everyone else has the same success.  Good luck!

Re: rogers xfinity app for fire stick

Tonycaps
I've been here awhile
Confirming same. Able to download and install. Working good this far!

Re: rogers xfinity app for fire stick

ta1835
I plan to stick around
Also got it to install today. Authentication failed couple of times but opened separate new browser and got it authenticated

Re: rogers xfinity app for fire stick

RogersYasmine
Moderator
Moderator

Hello Community!

 

Glad to see some reports that the Xfinity Stream app is now working on your Fire Sticks!  We can confirm that this issue should now be resolved. 🙂

 

We appreciate your patience and understanding while we worked on a fix for this issue.

 

Kind regards,

RogersYasmine

 

Re: rogers xfinity app for fire stick

mozerd
I plan to stick around

My Rogers Xfinity Stream app for Amazon FireStick just updated yesterday and works very nicely ... but there is one aspect that I find very annoying and that is that I cannot reposition [move ] the app to the Home screen ... All the other FireStick apps can be repositioned <> but not this one <> RogersCory perhaps you can alert the developer and have this much needed capability  done ASAP  .... Thanks ...


David Mozer
IT-Expert on Call

Re: rogers xfinity app for fire stick

AV_Fan
I plan to stick around

I just installed the app onto a new Firestick with no issues and I can also move it to the Home Screen.

 

On a separate note, can someone confirm if the download function (for offline viewing) is available as per the app description?

 

 

 

 

 

 

Re: rogers xfinity app for fire stick

mozerd
I plan to stick around

My mistake … I was not doing it the right way  … indeed the app can be moved to the Home Screen …

 

my apologies to Rogers and the community …


David Mozer
IT-Expert on Call

Re: rogers xfinity app for fire stick

mozerd
I plan to stick around

For those people wonderring what is the "right" way to move apps on the Amazon firestick following is graphic that shows the way:

FireStick move Apps.jpg

 Foe me the key point in the above graphic was to use the Tip


David Mozer
IT-Expert on Call