Resolved! Lost Ignite TV Voice Remote
We have lost our ignite tv converter. Can we get a replacement? ***Edited Labels***
Rogers Xfinity TV
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Forum Posts
Resolved! Feedback for Technical Support and Dispatch
I moved to a new location. Got an appointment for technician to reach here between 4 to 6 for installation. They showed up at 10 in the morning. Technician left without doing anything. Called them again, after holding for 2 hours on the line, got ano...
Resolved! Intermittent sound issues with one of my two TVs
I have Ignite TV. I have two tvs with set top boxes One of them (Panasonic) has no problems so far. The second TV (Samsung) is hooked up the same way as the Panasonic. However there is a problem with the sound that happens intermittently. The sound ...
Reliability using Ethernet
I am not an IgniteTV subscriber, but I have a question about the IgniteTV set top boxes. I assume it is possible to connect them to the home network via ethernet. I have also noted on these forums about concerning issues requiring reboots and about W...
Resolved! Ignite Tower Modem electrical connection
I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...
Resolved! XB7 in New Brunswick?
Is the XB7 standard in NB for Internet/TV bundles? I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...
Resolved! IGNITE TV- POOR QUALITY
I am experiencing continued poor quality image and many screen freezes with Rogers Ignite TV. Do not change from your Nextbox platform. The quality of the image, in particular a hockey game, is of very poor quality and far from 1080p. I have experien...
Rogers Ignite tv box keeps cutting out every minute.
I have had Rogers ignite for over a year now and all was well. But since last week only 1 of my ignite tv boxes keeps cutting out every minute or two. All the other TVs in the house are fine, internet is fine, WiFi pods are all fine. It’s just the 1 ...
IGNITE TV REMOTE NOT WORKING
IGNITE TV REMOTE NOT WORKING. CAN'T WATCH COVID-19 NEWS. I absolutely hate Rogers Ignite!!! Among the frozen pictures, the seven seconds it takes to change to another channel, and the unpredictable muting - now my remote won't change channels or do a...
Resolved! Pairing Ignite TV Remote with SEIKI TV.
Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this? *** Edited Labels ***
Resolved! Ignite TV Installation - Status of Installs Postponed by the Pandemic?
Does Rogers have resume installation of Ignite TV after being postponed by the pandemic? I live in New-Brunswick and I was planning to upgrade to Ignite TV early april when my discount ended, but I heard that Ignite TV installation was postponed, n...
Resolved! Big Time Lag with Ignite TV Guide!!!
I have internet no prob there..but if i go to the Guide it lags HUGE i can't get the channel to come up...it just sits there in the guide ...anyone else having probs ***Added Labels***
Resolved! How to remove channel banner from ignite tv
On the nextbox 3 there was an option to remove the channel banner from the tv screen. How can I do the same on ignite tv. **Labels Added**
Resolved! Playlists and my PC
I've been trying to look for the playlist creation menu as outlined here https://www.rogers.com/customer/support/article/using-the-saved-menu-on-ignite-tv On my PC browser, so I can log in, and play back all episodes of the same program back to bac...
Resolved! question about "on demand" outside the home
When I watch a show on demand on a device out of home, but don't finish it, and then try to finish it at home, the show is not there. Sometimes I can't even find it with a search. Last night it happend from one device in my home to the other. I co...
Resolved! Flex Channels - CTV Sci Fi
Why do the flex channels offer CTV Drama, CTV Comedy and CTV Life but not CTV Sci-Fi? How do you get that added to your package? ***Edited Labels***
Resolved! ICC T20 World Cup 2021 - Cricket
The Cricket ICC T20 World Cup 2021 will be held from October 17th to November 14th 2021. On which channel(s) can this tournament be watched on Rogers and if it will be pay per view what is the pricing of the matches or for the tournament. *** Edite...
Resolved! Ignite Voice Remote Low Battery Communication
How can I stop rogers from emailing telling me my remote battery is low? What a waste of resources. Bill *Added Labels*
Resolved! Rogers automatically extending recordings of some programs?
I got a pleasant surprise the other day when I recorded a Leafs game on Sportsnet: the game ran beyond the programmed timeslot but I noticed that it did not stop recording. I also recorded last night's game with Vancouver and saw, this morning, that...
Resolved! Device activation has failed due to error: 012
Been having problems (again) with one of my STBs so Rogers swapped it out. I received my new one and when I went to set it up, I get the following message: Device activation has failed due to error: 012 I have spent hours on the phone with tec...
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