Resolved! Is Someone Stealing my Wifi?
Hi there, can someone please help me, there are devices that don't belong to me connected to my wifi. I have changed my password 2 times but they still connect. Thanks ! ***EDITED LABELS***
Forum Posts
Resolved! Netflix
My Netflix won’t load with ignite - I have reset Netflix thru the help screen and still won’t load ***Edited Labels***
Resolved! Ignite TV Remote - RF Emissions
I have a few questions regarding the XR15 remote: 1) Does it connect to the TV box via a direct RF signal or through wifi? 2) Is it constantly sending a RF signal? 3) Does it only send a RF signal when you press a button? I realize that the RF fu...
Resolved! Stingray Holiday Music on Ignite TV?
I'm trying to find the channel for Stingray holiday music on Rogers Ignite TV **Labels Added**
Resolved! Current Ignite TV Remote TOO SMALL for older users - Need older Standard Remote [XR-11]
I recently got Ignite TV and trying to adjust from coming from FibeTV and encountered a small issue with the (current) remotes and my Parents who can't navigate the way they used to because it's TOO SMALL. I tried to live chat with someone in regards...
Resolved! No signal after relocating cable box
I moved the box to the another TV. Hooked it up. Rebooted modem and both boxes. The one I just moved shows a black screen. Guide is there but it won’t show the signal. Error message XRE-03090 keeps popping up. Help please!UPDATE. I’ve tried a system ...
Resolved! Bad Weather Ignite TV Issues
Every time it rains my ignite tv and internet goes down. Anyone else have this issue as when I call Rogers they tell me everything is fine on their end and they can’t see anything wrong. This has been an issue for me ever since I switched to Rogers. ...
Resolved! Long delays when changing channels
Hi I am noticing that when I change channels, it can take up to 14 seconds before they appear. Channels like 08, 24, 23, 22, 33 and sometimes others. What causes these delays? This happens on boxes that are connected via CAT6 wire or WiFi at...
Constant reboot with Sanyo TV + Ignite TV
Hi I have a Sanyo model number is FW50C78F and this past week everytime I turn on the tv I have to unplug the HDMI connecter and replug it to be able to watch the tv . The technician came here yesterday said that theres 2 tv brand that has problem wi...
Resolved! Using Ignite WiFi Hub app to install ignite TV
I have a day scheduled to install ignite tv and internet. I have set up rogers account (not a previous customer). I downloaded the app as I know I need that to complete self install. I can sign into the app but then I get a message that reads “to acc...
Bandwidth Issues Downloading PC Games While Watching TV
Looking for real solution about Rogers Ignite Gear Ignite Internet 150uXB6 Modem- Hardwired to two computersXi6 No extenders to 4 TV'sVOIP Phone Problem-I play PC games and I need to download these PC games from Steam/Orgin/GOG/Uplay/EPIC/RosckStarWh...
Resolved! Xi6-T box dropping device after a few days
We have Xi6-T box connected to an older projection TV that only takes DVI connection. So it is connected to a HDMI to DVI converter box. Works well but stopped working after a couple of days (Rogers actually replace it with a new unit, same result)...
Resolved! Screensaver is Freezing on TV Startup
Getting Frozen Screen On TV Start. Lately when I start the TV in the morning I have been getting a screen I cannot get out of. I push every button on the remote and it won;t change. I restart the TV and it still is there. I have to unplug the set top...
Resolved! Ignite TV Box Freezes on Screensaver
Yes. One of my ignite boxes freezes on the screensaver. The shows are playing in the background and can change channels but picture stuck on screensaver. A does not do anything nor does any button on remote. Have to unplug box every day to use it. ...
Resolved! Ignite TV Recordings Not in Sync
We have 3 Ignite TVs. On 2 of them all the PVR schedules and recorded shows are the same, but not on the 3rd one. The recording function on the 3rd TV works but is not in sync with the other 2 TVs. How to fix this? ***Edited Labels***
Resolved! Required Wi-Fi Speeds for Xi6-t
I am standing next to Xi6t but although Speed Test show 300 mbps on my iPhone, Xi6 says (on connected TV) signal strength too weak!!How fast must Wifi be for it to show signal strength good enough ? ***Added Labels***
Resolved! Amazon App Controls
In amazon app once I have finished video what button do i use to go back to programs list - all i can do is exit app and start over ***Edited Labels***
Resolved! List of recordings
Where can I find a full list of all my recordings? I would like to delete some of them. ***Added Labels***
Resolved! Ignite TV - TVO
First off, I'm not an Ignite customer and I ditched Rogers digital cable VIP over a month ago in favour of an IPTV service from my ISP. It's a regional ISP I've been with since the beginning of public Internet. I've been able to subscribe to the cha...
Ignite TV Audio Settings - Dolby Digital not Dolby Digital Plus
Good Evening, Is there a way to set the audio to only be dolby digital, I have an HDMI switch with an optical out and it only allows for dolby digital. However in the audio settings on the ignite box, I can do PCM or Auto which then defaults to d...
