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Ignite SmartStream

Just saw this on the Rogers Support page: Ignite SmartStream   As far as I can tell, Ignite SmartStream appears to be a new service where you can rent the Ignite TV set-top box without the Ignite TV service.  I haven't seen a formal announcement yet ...

-G- by Resident Expert
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Resolved! Separate Login for Ignite TV?

Is there any way to create a separate login for Ignite TV? I would like my kids to be able to watch TV on their iPads/computers, but I do not want them using the login info to access my Rogers account. It's not that I don't trust them... but I would ...

yyzguy by I've been here awhile
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Resolved! Voice Baseball Search Broken?

Up until about a week ago, a verbal search for "baseball" offered up graphic "cards" for each available game at the time.  You can see what I mean if you verbally search for "hockey".   As of now, a baseball search yields 2 results: "Baseball" which ...

robtoe by I'm a reliable contributor
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Resolved! Unable to unpause Ignite TV boxes

I just got Rogers ignite TV on March 4th and everything worked fine until I used the mobile app to "pause" wifi to devices for my son.   When I went to unpause the assigned devices all come back except my 4 TV boxes which still showed paused.   I cal...

Trinirish2 by I've been here awhile
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Resolved! Ignite TV not working with AV receiver

Hi - I cannot get my Ignite TV box to work via an Anthem MRX 500 or Anthem MRX 510 to a projector. On the 500 no video comes through apart from static digital noise. On the 510 I get video but the blacks have green static noise in them.    I have tri...

adfsfafaf by I've been around
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Resolved! Ignite TV Cloud PVR - Change to Recording Times

In the last day, the PVR appears to now be recording 1 minute prior and 1 minute after the scheduled program time. Is this a recent change and why was it made?   *Added Labels* Note: Thread move to the Ignite TV board after post 6, thanks @57.

Resolved! Ignite TV With Ignite WiFi Modem in Bridge Mode

I would like to add a 3rd party router to the Ignite modem.  Can I set the Ignite modem into bridge mode, but have the Ignite TV modem connected to Ignite modem without any issues or, can I just connect the Rogers Ignite TV modem to the new 3rd party...

rayray519 by I plan to stick around
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Resolved! Ignite Question re: Channel selection

Hi all, I'm considering converting to Ignite but, from what I gather, there are certain channels that are only available if you get the top package (e.g. A&E).  Is this the case?  Seems like a bit of a scam ... why don't they just say you have x chan...

GRP1 by I'm here a lot
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Looking for Guidance on Intel NUC boxes and Configuration

I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service.  These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...

Philip144 by I plan to stick around
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Resolved! Apple TV Authentication not working for CNN Go?

CNN will not authenticate via Rogers for Apple TV? This was working fine before very recently.  The authentication times out even though it says 'Activation Successful!'  I have an active account in good standing and was not able to speak to anyone v...

Jackie68 by I've been here awhile
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Difficulty connecting to TV without HDMI

Not connecting to LG TVRecently got ignite TV. Tech hooked up the gateway and box to main tv.  told us was easy to hook remaining TV.  One tv required a VGA to HDMI adapter - which tech gave us, however we can't get the two to connect ( talk to each ...

littlegirl by I've been here awhile
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Resolved! Iginite TV Box loses network setting

I have to TV Boxes and one of the boxes losses my network setting every couple of days.  I have to go and find the wifi and set the password again and it works for another 2 days. I use my own router and have strong signals for both. I do not lose an...

maghamir by I'm here a lot
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Resolved! User Profiles Available in Ignite TV App?

Hi:  Does the Ignite TV app support creating user profiles like Netflix?  Would be nice to be able to set up different favourites list for different users!  Thanks.  Gary     **Labels Added**

kpeglum by I plan to stick around
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High CM Correctable Codewords

What is considered too high for CM error codewords -Correctable Codewords?   Index12345 Unerrored Codewords2,074,189,6473821514707382140063538214022753821407401 Correctable Codewords1,025,937,593124164186158 Uncorrectable Codewords273530793792791  H/...

Robert85 by I plan to stick around
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  • 31 replies
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Resolved! Lag of 20 second when switching channels

Everytime when changing channels theres a 20 second lag before the next channel comes on. Anyone experienced this.       ***Edited Labels***

AllanK by I've been around
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Resolved! Some iPhone Apps Not Connecting to Ignite Home Internet

iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...

Free to Me Shows Channels That Need a Subscription

Continuous issues with free to me guide.  A year ago we called Rogers to say we have channels that when chosen say we need to subscribe to the channel.  First representative said that we were doing it wrong and that its a perk to know these other cha...

Joneh1974 by I plan to stick around
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Resolved! Self-install Ignite TV questions

Hi,   I have an offer to move to Ignite Services from my existing Rogers services and have some questions about the "Ignite Express Setup" listed: Is the equipment shipped or does a technician drop it off? How do I return the old equipment?Will there...

evanhams by I've been here awhile
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Resolved! TV turns on by self in middle of the night

Have upgraded my Rogers Ignite in January and have had this problem  since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime  between 10 PM and 3 AM .  The other 2 TV's work the way the...