Resolved! User Profiles Available in Ignite TV App?
Hi: Does the Ignite TV app support creating user profiles like Netflix? Would be nice to be able to set up different favourites list for different users! Thanks. Gary **Labels Added**
Forum Posts
High CM Correctable Codewords
What is considered too high for CM error codewords -Correctable Codewords? Index12345 Unerrored Codewords2,074,189,6473821514707382140063538214022753821407401 Correctable Codewords1,025,937,593124164186158 Uncorrectable Codewords273530793792791 H/...
Resolved! Lag of 20 second when switching channels
Everytime when changing channels theres a 20 second lag before the next channel comes on. Anyone experienced this. ***Edited Labels***
Resolved! Some iPhone Apps Not Connecting to Ignite Home Internet
iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...
Free to Me Shows Channels That Need a Subscription
Continuous issues with free to me guide. A year ago we called Rogers to say we have channels that when chosen say we need to subscribe to the channel. First representative said that we were doing it wrong and that its a perk to know these other cha...
Resolved! Self-install Ignite TV questions
Hi, I have an offer to move to Ignite Services from my existing Rogers services and have some questions about the "Ignite Express Setup" listed: Is the equipment shipped or does a technician drop it off? How do I return the old equipment?Will there...
Resolved! Ignite Wi-Fi Hub - Assign Devices
How can I Assign my iPhone 7 to Ignite Hub ***Edited Labels***
Resolved! TV turns on by self in middle of the night
Have upgraded my Rogers Ignite in January and have had this problem since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime between 10 PM and 3 AM . The other 2 TV's work the way the...
Resolved! Using Ignite TV Web Version with my Firestick on Windows 10
2 weeks into my experience, now the Watch button does not work on any browser on my Windows 10 machine. Worked for the 1st few days but haven't been able to watch anything for last 3 days. Really wish ignite worked with my firestick. I had been usi...
Xi6A Upscaling
I just bought a nice 4K TV, and am trying to set it up in the best way. It seems that to get 4K Rogers content that the box has to be set to 4K. That seems to make the box upscale everything, and I strongly suspect my TV’s upscaling is better. I r...
Resolved! Same Favorites on All TV's?
I just installed Ignite and have 3 tv's in the house. I initially set up my "primary" tv and added my favorites. When I connected my other 2 tv's I saw that they were all showing the same favorites. I would like the favorites to be individualized/spe...
Pairing With Bomaker Soundbar
Anybody know how to pair a Bomaker soundbar with the ignite TV remote (XR11) ?? Have tried walking through the codes with 992, but haven't found one that works. ***Edited Labels***
Force Ignite TV to connect to pod
Hello,I've searched the archives and can't find an answer to this, apologies if it has already been discussed. I'm wondering if there is a way to force an Ignite TV box to connect to a pod rather than the main WIFI base station? I have a weak spot i...
Resolved! Gateway Hub LAN port #4 red line
On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***
Resolved! Restarting and recording the full show
I did this once, just after getting Ignite, but since then if I restart a show and try to record it, I only get the remaining part of the show (from when I switched over to that channel). Is this not available, and it was just a fluke the one time? ...
Resolved! Any Good Flex Channels for Raptors Games?
Just singed up for the 500MB+IgniteTV bundle. Wondering if there are any flex channels to catch live basketball games, mostly Raptors? We don't watch a lot of TV, but my boy wants to be able to catch them live. Don't want to subscribe to a bloate...
Resolved! End date only available in the Watch Options menu
I'm trying find if there is a way to see the End date for all On Demand shows. For ones that are available from multiple sources, I can see the Ends date when I select Watch Options. However, for shows only available from one source, no Watch Opti...
Ignite TV website wants me to be in the US to view?
Hello, I hope someone can help me. I spent an hour on the phone with Rogers tech support, only to be disconnected when the initial tech went to speak with a supervisor or level 2 support and put me on hold for 10 min. The pics below should hope...
Resolved! IgniteTV Online
How many people in a family can use igniteTV online at the same time?
Resolved! Ignite Remote Problems
This is a two part question …I have four Rogers Ignite TV boxes in my home. Living room, Office, Spare bedroom, Master bedroom. A few months ago (pre Covid) the living room box died and was replaced with a new box. The new box came with a different ...
