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Forum Posts

Ignite TV - Freezes and blacks out

Why am I paying monthly fees for ignite tv when it only works for 10 minutes at a time before it freezes and blacks out? I’ve unplugged and plugged EVERYTHING, tv box, tv. I don’t know how many times I’ve restarted gateway. The internet works fine on...

On demand

If your going to put sports on the on demand section put the whole thing on not cut it off when its almost done. Put the whole hame on to the finish. Very frustrating. Do better Roger's for what the costumer is paying for!   ***ADDED LABELS***

rlamarche by I've been around
  • 713 Views
  • 1 replies
  • 0 likes

Weather Network On Ignite Popular package

We recently renewed our service and was switched to the Popular package on Ignite. We ALWAYS had The Weather Network on Ch 23 but now we noticed a few hours into the updated package it’s telling us we need to subscribe to watch it but our channel lin...

DCB316 by I plan to stick around
  • 1501 Views
  • 3 replies
  • 0 likes

Phantom Flex Channels

I recently changed my IgniteTV  from Flex 10 to Popular TV. The promotion I had for the former was ending and the Popular TV option seemed the most affordable replacement given the channels we regularly watch. We would be losing a few channels we had...

akoebel by I've been here awhile
  • 1324 Views
  • 3 replies
  • 0 likes

Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I plan to stick around
  • 9964 Views
  • 25 replies
  • 2 likes

XiOne forgets it's a 4K box

A few weeks ago, my XiOne started refusing to play 4K content, saying   Unfortunately, your TV Box isn't compatible. To [screen shot is blurred, sorry], your TV Box must be 4K UHD capable. Learn More   Note that it's saying that the device that isn't...

HiHoSilver by I plan to stick around
  • 2036 Views
  • 5 replies
  • 0 likes

Resolved! Ads in program guide

I've had opportunities to try out Ignite TV on a few occasions and something that very much surprised me is the presence of ads in the program guide.  They appear as rows like regular channels over and over again as you scroll vertically in the guide...

How to remotely control ignite tv box

My mother in law is handicapped and we like to be able to remotely control her ignite box to change channels and adjust the volume of her TV. Can this be done?Txs     ***Edited Labels***

blcheff by I've been here awhile
  • 2880 Views
  • 4 replies
  • 0 likes

Show was downloaded, app crashed. Can't return it.

I downloaded an episode of a show to my phone. The download worked and I was able to watch it. But when I went to return it, the app crashed. I restarted my phone and restarted the app, and now the it says the episode is still on my phone, however th...

IGNITE TOTAL TV 1.5G

What channels do I get with Rogers TOTAL TV 1.5 G and where can I get a list to print.     ***Added Labels***

aeaston0 by I've been around
  • 1033 Views
  • 2 replies
  • 0 likes

Moncton Channel lineup for Brampton Location

I have been on the Ignite Popular TV package for about a month now. Since it now has no flex channels I added the BNN Blomberg channel last week and the next day my channel lineup was switched to the Moncton area. Most of the channels I have now have...

Ronjc by I've been here awhile
  • 690 Views
  • 1 replies
  • 0 likes

Ignite Streamer Box Get Stuck in a Loop

I need closed captions and audio both, so we had it set up for both for the past ~6 months. About a month ago, the captions started turning themselves off. When we turn them back on, it plays about 3 seconds of something live with captions and audio,...

Need help with my current bundle

My Bundle Package discounts are expiring in Feb. Have been trying too call Rogers Customer service to re-negotiate my bundle package. Even Called the Presidents Office, left messages, long wait times with no answer. I have been a loyal Customer with ...

Ojibwe by I plan to stick around
  • 2036 Views
  • 3 replies
  • 0 likes

Missing Channels

I subscribe to ignite tv starter pack and suppose to have 37 channels in package. Alot of those channels say I need to subscribe but included in my package.   *Added Labels*

Wobbler64 by I've been around
  • 657 Views
  • 1 replies
  • 1 likes

Goes back in time when changing channels.

When I change channels from a recorded show to live tv (like sports) when I switch channels back it always starts showing many seconds behind in time. So frustrating. Any fixes I should try?       ***Edited Labels***

DDSR by I've been around
  • 911 Views
  • 2 replies
  • 0 likes