1. Make sure the firmware on the TV is up to date.
2. Go into the Video Output Settings for the Ignite box and set it to 1080i instead of "auto". A lot of times the Ignite box doesn't shake hands well with older TVs.
3. If you can't see the settings, temporarily connect the box to another TV and set it to 1080i.
4. 1080i should work, but if not give 720P or even 480i a try just as a test.
5. This is a 768P panel.
6. Try both of the inputs.
7. Try a different HDMI cable (from a TV that works)
@A_Fellow_Man I have run into problems with some older Plasma TVs refusing to connect to newer equipment over HDMI. Others have seen the same with Ignite set-top boxes.
If this is an issue with an incompatible resolution being used, you can switch the Ignite set-top box to output 720p using the following key sequence: "Exit Exit Exit 7 2 0"
... and "Exit Exit Exit 1 0 8 0" will switch the output resolution to 1080i.
That magic key sequence is only temporary. If you find a resolution that works for you, go into "Settings / Device Settings / Video Display / Video Output Resolution" and select that same resolution again (and confirm it) to make that setting permanent.
@A_Fellow_Man wrote:
Thanks, G. For your magic sequence, do I use it when I first boot up the Ignite box and see the Welcome message?
No, you would use it after the Ignite set-top box finishes booting up and your TV's screen turns black.
Although the HDMI to component video converter may work, it is inferior, so I suggest you continue troubleshooting for a bit longer.
1. Did you try all the items I outlined in post 2?
2. Did you try setting another working box on another TV to 1080i and then moving that (working) box and the (working) HDMI cable from the other TV to the problem TV?
3. Sometimes if a port (like HDMI) is not used in a while or never cleaned, then it may become oxidized and have a poor connection. Unplugging/replugging both ends of the HDMI cable, or swapping ends of the HDMI cable, or using a different input may solve that problem. Some HDMI cables are also designed to only work in one direction.
4. Make sure your "TV receiver box" is also securely connected to the TV.
5. Are you able to properly connect another device using HDMI to the plasma - like a BD player, game console, etc?
6. You mention a Pioneer Receiver. Is that an AVR in the equation? Try connecting directly from the Rogers Box to the TV receiver box without the AVR in between.
I would take the Audio receiver out of the equation, not sure if you done this or not based on the messages im reading and try connecting it, also try forcing it to 720p. its possible it could be a handshake issue
and secondly the converter you want is called HDMI to Component, NOT Hdmi to RCA as RCA could easily be Composite SD output. You can try your luck with those converters but chances are they may not always work, but component input has less problems than hdmi, but it will only work if your TV can read the resolution the rogers box outputs.
and secondly the converter you want is called HDMI to Component, NOT Hdmi to RCA as RCA could easily be Composite SD output. You can try your luck with those converters but chances are they may not always work, but component input has less problems than hdmi, but it will only work if your TV can read the resolution the rogers box outputs.
@A_Fellow_Man wrote:
Hi G and 57, it didn't work. I read some comments elsewhere that a potential solution is to get a HDMI to RCA converter so the Ignite box can connect to the component AV terminals on the TV receiver. Any thoughts on that?
HDMI converters have been discussed in a few different threads, to resolve problems with an Ignite set-top box not working with an older TV or to connect a Slingbox. They apparently work great when they do, but I am also a bit surprised that they even do work at all due to HDMI's copy protection capabilities. (Does Rogers disable HDCP at lower resolutions? Will Netflix and Prime Video still work if you do not have a fully protected video path, and at what quality?) Users have also reported problems using some converters with Ignite TV.
At one point, Rogers techs were supplying customers with HDMI to Composite Video converters. I don't know if they ever had HDMI to Component Video converters in their trucks. I also don't know what their official support status is either. Before buying a converter, I would send a Private Message to @CommunityHelps (or call into Tech Support) to see if Rogers is still making them available to customers, or if they can recommend any specific models for you to purchase.
@A_Fellow_Man wrote: I moved a working LCD screen next to the plasma and hooked the box to the LCD, changed the signal output to 1080i and then 720p but no joy on either when I swapped the HDMI from the LCD to the plasma.
Did you try connecting a working box from another room and the HDMI Cable from that working box to the Plasma (changing the box to 1080i before moving)? I'm concerned that there could be an issue with the box or port and/or the HDMI cable that is currently connected to the Plasma. Yes, I realize that the box and cable worked with your LCD. Just trying to cover all the bases. This is quite strange. Have you tried 480i just as a test?
Thanks for trying. Your plasma should certainly accept 1080i or 720P, so the 480i was just an additional test. I know where you're coming from with your Plasma comments. I had a 1080P Panasonic Plasma for 7 years but it broke 3 years ago and no one would repair it. I was therefore "forced" to get a 4K LCD, but after optimizing it I was very pleased. It had more details than my 1080P plasma and even the black levels were as good after proper optimization:
https://www.digitalhome.ca/threads/faq-what-you-need-to-do-to-your-new-hdtv.76161/
Today's TVs are not as bad out of the box as they were 10-15 years ago, however, they still benefit from a proper optimization. I even optimized several Pioneer Plasmas similar to yours when they first came out, however, at 768P, they are not able to provide the details that a new 4K TV can deliver. I optimized home theatres for clients for 10 years. Good luck with whatever you decide to do next.
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