cancel
Showing results for 
Search instead for 
Did you mean: 

No soundrrect my sound it did not

Donhere1953
I've been here awhile

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it was the set itself. I tried one more thing and found that unplugging the power to the TV would do it and sure enough it did. Just a thought when your having an issue with the sound try that.

 

*** Edited Labels ***

1 REPLY 1

Re: No soundrrect my sound it did not

Biollw
I'm a senior advisor

Just for clarification your mean Rogers streaming device (Xi6 or XiOne) not new modem for TV.

Glad you got it working. Sometimes a quick power reset helps many devices.

Topic Stats
  • 1 reply
  • 698 views
  • 3 Likes
  • 2 in conversation