05-11-2023 04:59 PM - last edited on 05-11-2023 05:03 PM by RogersJermaine
When I am away from home I can watch most channels on my chromebook. If I try to use a HDMI cable to connect to a TV so I have a bigger screen, there is no video. Is this normal?
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05-13-2023 04:47 PM
Greetings @turkk,
Thank you for starting the conversation, and we do apologise to hear that you are having trouble viewing channels on your Chromebook. With Chromebooks using ChromeOS, it is not an officially supported OS for the Ignite TV website. We would not be able to guarantee that the device would work on a device with that OS.
You can find the browser and app requirements listed here, and we will update them as soon as more options become available. Hope this information helps.
Regards,
RogersJermaine
05-13-2023 04:47 PM
Greetings @turkk,
Thank you for starting the conversation, and we do apologise to hear that you are having trouble viewing channels on your Chromebook. With Chromebooks using ChromeOS, it is not an officially supported OS for the Ignite TV website. We would not be able to guarantee that the device would work on a device with that OS.
You can find the browser and app requirements listed here, and we will update them as soon as more options become available. Hope this information helps.
Regards,
RogersJermaine