Disney Channel non stop buffering

[SGlod]

We signed on to the Disney Channel. We have Rogers Ignite high speed internet.

We have only had it a few days and it is virtually almost impossible to watch due to constant buffering. We have NetFlix, Apple, Prime and none of these do this. 

We have an LG C9 65 inch TV. No other issues except for the Disney app. 

Anyone else experiencing this? 

**Labels Updated**

[RogersCorey]

Good morning @SGlod,

I am sorry to hear that you're having difficulties with Disney+.

While I've personally found that Disney+ tends to have more instances buffering than every other streaming platform, it's not so bad that it makes the service virtually impossible to use. If/when it happens, it's right at the start and it's only a couple of blips, usually impacting shows that have just come out and likely have a lot of people watching them.

Are you using the app natively through your TV or through our Rogers Xfinity TV box? How is it that you're connecting your TV or TV box to the Internet, WiFi or Ethernet?

~RogersCorey