403 Error When Connecting to Ignite TV

[Martin154]

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code

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[57]

Since you're getting a 403 error, I'm assuming this is on a browser on a computer?  If not, please provide more details.  Here's a list of things to check/try.  Make sure you've rebooted the gateway first.

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/td-p/49...

[NancyFannin]

Are you logged into a VPN? Can you access Ignite TV on your phone on the same wifi? Have you tried rebooting and clearing the browsing data and quiting and restarting the browser