Rogers Xfinity TV
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Resolved! Ignite Closed Captioning Mess

If you call up the Guide, or Info, etc. Closed Captioning will keep running over top of it making it impossible to read either. Closed Captioning should of course stop/disappear when bringing up any other text.    Does anyone else not experience this...

Johnrc123 by I plan to stick around
  • 4001 Views
  • 5 replies
  • 2 likes

Resolved! IgniteTV "Zombie" Recordings, Where are they kept?

I just got IgniteTV installed so I'll probably have a few questions in the next while, even though I've been keeping up with most of the IgniteTV posts.   On Digital Cable I could see "Zombie" recordings in my tile list at the bottom. These are recor...

57 by Resident Expert
  • 1696 Views
  • 3 replies
  • 1 likes

Resolved! Recording stop times - 30 minutes max?

I noticed today that when setting a recording, we can no longer set the stop time to be more than 30 minutes. Why is that? When I tape a sporting event, like F1, many times they run overtime. With the Next box we could schedule for up to 3 hours over...

Resolved! Question about using the Ignite Remote

So with the old digital setup and remote, I could punch in the numbers of the channel I wanted, wait a few seconds, and it would switch to that channel.  This new remote doesn't do that, it will sit there until I press the OK button.  Is there someth...

RyeEncoke by I plan to stick around
  • 1819 Views
  • 1 replies
  • 0 likes

Ignite: Is There any Privacy?

I've resisted switching to Ignite because unlike cable, Rogers keeps a record of what you watch on Ignite. I've called Rogers several times to find out what the privacy policy is - what they do with that information and whether they sell it to third ...

doughty by I plan to stick around
  • 3762 Views
  • 7 replies
  • 1 likes

Resolved! Set up questions for Ignite package with TV and Internet (going from old Grand-father VIP packages)

Hi - I am considering moving from the grand-father VIP TV package plus 500D Internet), I am hoping someone can help here as I have a couple of on-line chats with tech support and I do not receive clear answers- more of sales pitch. Here is my set up:...

Ignite tv scheduled recordings

My list of scheduled recordings mysteriously disappears. I call in for tech-support, they refresh all my boxes, and maybe a half an hour to an hour later they mysteriously show up. They keep saying it’s a Tech glitch but it’s happened a few times alr...

Bonnie1234 by I plan to stick around
  • 1704 Views
  • 2 replies
  • 0 likes

Indicator light on Ignite TV

there is a white light on the Ignite TV WiFi Box. Sometimes it is on, Other times it is off.  Cannot find an explanation of what this means.       ***Added Labels***

Resolved! Ignite TV Box connect to an AORUS Monitor?

I was trying to connect an Ignite TV box to an AORUS FI32U gaming monitor via the HDMI cable.  The welcome screen displays then its followed by a snowy picture not allowing me to setup the box.   Has anyone ever connected an Ignite TV box to a gaming...

hector316 by I plan to stick around
  • 2580 Views
  • 4 replies
  • 1 likes

Resolved! Installing Plex on Ignite TV

I just got the ignite TV box and was looking to install plex as it is my primary streaming app. Anyone know how to do that? I didn't see it on the list.       ***Edited Labels***

Kenkara by I've been around
  • 6543 Views
  • 3 replies
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Requirements for HDMI switch and cables

I have Ignite box connected to my Denon receiver and currently get 4K HDR, through the whole chain.  Have the receiver set up so that Ignite connection is passed through when the Denon is turned off.  We got a record player for Xmas, but when listeni...

reed935 by I plan to stick around
  • 3588 Views
  • 5 replies
  • 0 likes

Resolved! IgniteTV no longer working on my Chromebooks

Hi, I previously had IgniteTV working fine on 2 Chromebooks (differents brands). Recently, it stopped working on both. I get an error message indicating "Your system isn't compatible with Ignite TV", Error TVAPP-00140. Given that at least one of my C...

slydude by I've been here awhile
  • 2740 Views
  • 3 replies
  • 0 likes

Resolved! CHCH TV Hamilton Missing from Rogers Ignite TV?

Not sure what has happened. The channel appears to have been replaced at midnight last night?    No longer exists? Was channel 153/12.   Station now shows CHCO TV? I have to assume this is an error of some sort?   ***EDITED LABELS***

ignite TV youtube app cannot display Chinese characters

i am trying to use youtube app in ignite tv, but there is problem to display chinese in youtube. i have no problem in displaying chinese if i use the same youtube account in the web browser or the smart tv youtube app. i only have problem using the i...

cwong by I plan to stick around
  • 4601 Views
  • 12 replies
  • 1 likes

Resolved! Crave promo code

I’ve got a Crave promo code (not from Rogers). Is there any way of accessing Crave on my Ignite TV by using this promo code or is this only good for use on apps on other devices?     ***Edited Labels***

dad3 by I've been around
  • 1559 Views
  • 1 replies
  • 1 likes