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Someone ordered an iPhone on my account

In October, someone ordered an iPhone 12 on my account. I contacted Rogers and told them it was fraud. Not me. I asked them to not send the phone and to reset my plan as well as phone details on my account. They reset my phone plan but still have not...

Dean80 by I've Been Here Awhile
  • 74 Views
  • 3 replies
  • 0 likes

Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've Been Around
  • 31 Views
  • 1 replies
  • 0 likes

Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

Customer service call back DOES NOT WORK

Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...

cfillion1 by I Plan to Stick Around
  • 46 Views
  • 1 replies
  • 0 likes
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Latest from our Blog

Changing your Wireless Number using MyRogers.

Several of our most popular transactions are now available via self-serve. People may need to change their phone number for a variety of reasons, so we’ve made it easy for you to do this via your MyRo...

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BlackBerry Devices and Services End of Life

Hey Community, BlackBerry announced that as of January 4, 2022 they will be taking steps to decommission devices running on the following software versions: BlackBerry 7.1 OS and earlier BlackBerry 10...

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A new look for the Community

Hello Community! We have some very exciting news! Today we launched a new update to the Community that will have a brand-new look. All the great content and features are still here, but the look and f...

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Accepted Solutions

Hello Community! We’d like to discuss the importance of our Accepted Solutions and how adding accepted solutions to a thread is beneficial to the entire community! We all come to the Rogers Community ...

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