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Rocket Hub - DNS_PROBE_FINISHED_NXDOMAIN

When connected to my Rocket Hub, when I try to access a page, I get a DNS_PROBE_FINISHED_NXDOMAIN. After about 5 seconds, Chrome tries to reload the page and it works. Almost every page access causes at least one automatic reload, (sometimes it takes...

rkw by I've Been Here Awhile
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Monthly Bill Increase After Promo Expired.

My service discount expires on Jan 21 so on Jan 12 I called Rogers to negotiate my "new" deal for Bundled Services. Spoke to a guy named Ian who said my new deal would increase slightly due to a general price increase and some other changes. I agreed...

colreal by I've Been Here Awhile
  • 37 Views
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Slow internet speeds on XB7 with Ignite Gigabit - wired connection

Hi All; I am in the GTA and have been experiencing slow speeds since Oct 2021 when I switched from 500U to Gigabit. I have a XB7 modem Technicolor CGM4331COM with HW Version 2.0 Street to house cable changed 18 months ago House to modem cable changed...

snocow by I Plan to Stick Around
  • 57 Views
  • 2 replies
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Getting verification codes by SMS

Yesterday I tried signing into one of my banks and was asked to have a security code sent to my cellphone which I then had to enter before I could continue. Since my cell is normally off at home, it took a while for it to boot and update and it took ...

OLDYELLR by I'm a Senior Advisor
  • 44 Views
  • 2 replies
  • 0 likes

IgniteTV no longer working on my Chromebooks

Hi, I previously had IgniteTV working fine on 2 Chromebooks (differents brands). Recently, it stopped working on both. I get an error message indicating "Your system isn't compatible with Ignite TV", Error TVAPP-00140. Given that at least one of my C...

slydude by I've Been Here Awhile
  • 66 Views
  • 2 replies
  • 0 likes
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Latest from our Blog

Creating a New Post

Hello Community, We have a lot of great content in the Community. Check out our blog post on how to use the search functionality to find what you are looking for. If you have done a search and are not...

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How to send a Private Message.

With the recent redesign of the Community Forums now completed, we'd like to create some new ‘How To’ blogs to help new and existing users get more familiar with the community. We'd like to take a mom...

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Changing your Wireless Number using MyRogers.

Several of our most popular transactions are now available via self-serve. People may need to change their phone number for a variety of reasons, so we’ve made it easy for you to do this via your MyRo...

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