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Latest Conversations

Re: Phone Service Suspension Unpaid Bill

Good evening @seepen03,   Welcome to the Community!   It's truly sad to read about your ordeal I understand it's a lot to deal with. I hope things improve for the better, and soon.   I appreciate the details you've shared with us, but honestly we wo...

Re: Samsung S20 slow internet using WIFI 6

Good evening @Mlg2,   Welcome to the Community!   Are you having the same issue as listed by the OP? Is your device on the latest OS? Have you tried to factory reset your phone?   What happens when you connect to a non Rogers WIFI, do you still exper...

Phone Service Suspension Unpaid Bill

I am writing to express my deep frustration and seek urgent assistance regarding a series of distressing events linked to my outstanding phone bills with Rogers Communications. My phone was disconnected due to these bills, and when I contacted custom...

seepen03 by I've been around
  • 1 replies

Re: Cable burial

my temporary cable was installed on Tuesday, April 25, 2023. I got a notice that Rogers would be back to bury my cable line, usually in 6 to 8 weeks. It has now been over a year, and no one has ever showed up.it’s a fairly short run of cable, and it ...

tjbillo by I've been around
  • 0 replies

Re: Dell Inspiron cannot find Rogers Ignite router

Finally found a solution! Replace the Windows network adapter driver with an Intel one. Go to Dell's website https://www.dell.com/support/home/en-ca, and download the driver, then execute the downloaded file to install the driver Do not ask Windows t...

robert4 by I've been here awhile
  • 0 replies

Re: Delivery to the wrong address

Good evening @NathalieN,   Welcome to the Community!   Glad you've posted in our forums. If you have already received an email confirmation about the order being shipped, you would have to contact us at 1-877-224-9832 to make changes to the delivery ...

Latest from our Blog

Parental Controls

We know how important it is to create a safe, viewing experience for your family. To help you manage and access age-appropriate content on Ignite TV, we’ve enhanced our Parental Controls   We highly ...


Rogers Year End Wrap Contest 2023 Winners

  Hey Community,   As we said goodbye to 2023 with an exclusive year-end contest tailored for select customers to express our gratitude for sharing another year with us, it is now time to congratulat...


Introducing the Samsung Galaxy S24 Series

  Hey Community,   Elevate to epic with Rogers 5G and the new Galaxy S24 series. Secure yours by pre-ordering on rogers.com.    Whether you are a customer who’s looking to upgrade their legacy device...