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Latest Conversations

Re: Internet speed

@pecaicedo firstly, you should have an XB7 (Gen 2) or XB8 (Gen 3) modem.  Rogers modems can be seen here:   Internet Self-Install - Help and Support - Rogers   So,  you should have one of the two modems on the upper left hand side of that page.    Th...

Datalink by Resident Expert
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Re: $200.47 Charge For Modem

Was told in via PM that another attempt would be made to send a waybill to return the modem. The $200 charge will still be against my account until 'the modem is safe and secure in Rogers' warehouse. So I'm still further behind than I was in February...

WilliamP by I've been here awhile
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Re: $200.47 Charge For Modem

@WilliamP wrote: Thanks, I've tried all of that a received nothing but a runaround so far. Hopefully, my reporting this issue to the BBB might provide a positive result. Otherwise, looks like Rogers just plans to screw me over for $200  The @Communi...

-G- by Resident Expert
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Re: Firestick

Oh and I am going to the Xfinity app. Well download it. To see if it's not hooking up to the internet. Seeing as that's the problem. No signal is a pretty good sign that it's not. Lol. Thanks again.

Slimsloan by I've been here awhile
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