Rogers Community Forums

what channels are included in the Rogers Ignite Flex 20 + Sports Bundle?

I'm trying to figure out what channels are included in the Rogers Ignite Flex 20 + Sports Bundle? But when I click the bundle link it only gives me the option to change it without a full list of the available channels. Anyone know how I can get the l...

negative balance after account cancellation

Hello. I assume the negative balance will be refunded via cheque around a month after the final bill's date? ***Edited Labels***

Someone ordered an iPhone on my account

In October, someone ordered an iPhone 12 on my account. I contacted Rogers and told them it was fraud. Not me. I asked them to not send the phone and to reset my plan as well as phone details on my account. They reset my phone plan but still have not...

Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

Customer service call back DOES NOT WORK

Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...