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RogersTony
Moderator
Moderator

Hello Community

 

We've got a great new feature we'd like to share with the community.

 

You can now check your appointment details and reschedule your installation appointment online!

 

Rescheduling your installation appointment online

Follow these steps to reschedule your installation appointment online. 

  1. Under  My upcoming appointments, select the appointment to view more details.

  2.  To reschedule your appointment:

    • Select Reschedule appointment.
    • A calendar will pop up where you can then select your preferred date.
    • Select the time slot that works best for you from the options provided.
    • Select Confirm changes.
    • A confirmation window will appear with the updated installation appointment. Select Done to close the window.

 

Cancelling your installation appointment

To cancel your installation appointment, please chat with our virtual assistant Anna or one of our representatives. Contact us.

 

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