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Rogers releases Storm Ready WiFi

Just saw something new on Rogers' Support page: https://www.rogers.com/support/internet/setup-install/storm-ready-wifi   Comcast has had this for a while: https://www.xfinity.com/support/articles/storm-ready   It's basically a battery-powered cellula...

-G- by Resident Expert
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Losing service every day?

Every day between 3-4 PM I lose service for several minutes to the better part of an hour, this has been going on for the better part of a year. I have tried calling support, not once did I ever reach anyone, I've tried chat dozens of times and not o...

CCTS Complaint process has concluded

During 2024 I was finally 'triggered' to complain to the CRTC regarding the performance of my rural Internet (the LTE service and 5G Internet). The CCTS handle these complaints and the communication between CCTS and myself was good, once the appointm...

Greybeard71 by I've been here awhile
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Gateway not showin in shaw xfinity app

I upgraded my internet from shaw to rogers xfinity 1gb with new xfinity gen3 gateway. I was able to install new gateway but its not showing in my shaw sfinity app. I am not able to change the wifi name. The app opens to blank page. Not sure what to d...

Ali007 by I've been around
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Resolved! 2g Wi-Fi re-enables itself

Anyone know why :I reset my ignite modem/router. I disabled my 2gh and left my 5gh on , when I relogged in ignite the 2gh wifi was re enabled by itself ? Yes I saved the settings before I logged out.

sierra1989 by I plan to stick around
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2.4 ghz band suddenly almost nonexistent on Xb7 modem

XB 7 wifi modem, 5 ghz band works great and is fast however the 2.4ghz has almost zero bandwidth and speed?  2.4 GHz was working great then stopped with no change of location of equipment, tried rebooting, resetting and re- configuring and splitting ...

DCourage by I've been around
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Would the REAL Rogers/SHAW please stand-up?

I'm reaching out to the Rogers Shaw Forum as a last resort after six months of agonizingly slow and unreliable internet service. The culprit? Ancient, 20-year-old wiring in my neighbourhood that Rogers has neglected to upgrade.The issue persists desp...