I have two phones with Rogers and internet with Rogers/Shaw. Every month Rogers takes 3 payments from my bank account; two of them are for my phones and one is for my internet. Now I am getting threatening emails from Shaw claiming that I haven't bee...
I cancelled internet service on May 28, and returned the equipment next day with the label on it. I've kept a tracking number for it but It's been stuck in Calgary due to Canada Post strike. My Rogers bill is added for [ unreturned fee=$100 ] and $4...
I've come to the conclusion that this whole 4 hour battery backup is a bad joke. I've had a Shaw technician come to my house to set up the Storm Ready modem and 4-hour battery backup and he was unable to do it and left without solving the problem. I ...
For a few days now I have not been able to access any Government of Canada website with the domain .gc.ca with any device connected to my home network. If I turn off the wifi on my phone and connect to Rogers 5G I have no problem with these sites. If...
We have a Shaw Fibre+ Gateway 2.0 (XB7) and the associated wifi pods. We are now part of Rogers on their Xfinity network. I have not been able to connect to Winows 11 update since early Feb 2025. My parents who just purchased a new Rogers Xfinity mod...
Hello, after an internet outage I cannot reconnect all the cameras in the house. What can I do?
For years I have accessed Shaw webmail, via Google browser, on an Android cell phone. A few weeks ago when I opened shaw webmail, the appearance is completely different. The display layout, where everything is located, the color, when you click on an...
What is the retention period for email after cancelling Shaw services? Is there an option to keep your email and continue to pay for it, I recall at one time it was something like $5 a month.
I noticed the dedicated Shaw forums is now gone. Is this the "new"place or do Shaw customers need to visit other platforms like Reddit for support? My question is, what, if any, are the long term plans for Shaw customers and keeping their @User6199.c...
recieved an email saying rogers is turning to teleservtv is this a scam, telesurtvtelesurtv.netVisit site Action Required: Migrate to New Rogers WebmailYahoo/Inbox Rogers telesurtv.netFrom:contactenos@nl.telesurtv.netTo: xxxxxxxxxxxxx Wed, Mar ...
Hi, I’m experiencing consistently high ping (~60ms) in Valorant when connecting to Riot’s Illinois (Chicago) servers. After running multiple traceroutes, I’ve confirmed that Rogers is routing my traffic through Level3’s New York node (ae51.edge2.NewY...
Just saw something new on Rogers' Support page: https://www.rogers.com/support/internet/setup-install/storm-ready-wifi Comcast has had this for a while: https://www.xfinity.com/support/articles/storm-ready It's basically a battery-powered cellula...
Every day between 3-4 PM I lose service for several minutes to the better part of an hour, this has been going on for the better part of a year. I have tried calling support, not once did I ever reach anyone, I've tried chat dozens of times and not o...
During 2024 I was finally 'triggered' to complain to the CRTC regarding the performance of my rural Internet (the LTE service and 5G Internet). The CCTS handle these complaints and the communication between CCTS and myself was good, once the appointm...
Hello, One week ago there was a power outage in my city at night, power was off for an hours or so then came back on. Since then randomly WIFI connected PCs and the wired PC and TV both lose signal\disconnect for a few seconds then start working aga...
I upgraded my internet from shaw to rogers xfinity 1gb with new xfinity gen3 gateway. I was able to install new gateway but its not showing in my shaw sfinity app. I am not able to change the wifi name. The app opens to blank page. Not sure what to d...
Anyone know why :I reset my ignite modem/router. I disabled my 2gh and left my 5gh on , when I relogged in ignite the 2gh wifi was re enabled by itself ? Yes I saved the settings before I logged out.
XB 7 wifi modem, 5 ghz band works great and is fast however the 2.4ghz has almost zero bandwidth and speed? 2.4 GHz was working great then stopped with no change of location of equipment, tried rebooting, resetting and re- configuring and splitting ...
I'm reaching out to the Rogers Shaw Forum as a last resort after six months of agonizingly slow and unreliable internet service. The culprit? Ancient, 20-year-old wiring in my neighbourhood that Rogers has neglected to upgrade.The issue persists desp...
