Unable to access Rogers xfinity app on iphone

[sherry5jan]

Every time I try to login in the Rogers Xinfinty app it asks for username and password. And the screen remains still nothing happens. Even if I am logged inside the MyRogers app also.

***Edited Labels***

[RogersJermaine]

Hi @sherry5jan,

Welcome to the Rogers Community Forums and thank you for your post! We appreciate you confirming that you can login to your MyRogers account with the same username and password credentials. 

If you have tried uninstalling and reinstalling the app and are still experiencing the same issue than please feel free to send us a please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

Regards,

RogersJermaine