MyRogers App - Oops, something went wrong

[efn2000]

MyRogers app does not show any information regarding tv and internet usage etc. all it says is Something went wrong. Some information may be missing. Try again later.
Well this has been months. I’ve tried clearing cache and deleting and reinstalling the app. Any help would be appreciated.

*Added Labels*

[RogersYasmine]

Greetings @efn2000 .

Thanks for taking the time to post your concerns in our forums. We hope you like it here. 🙂

It is strange that after several months, you are still unable to view your usage details. Normally, this will happen if you make a change to your services mid-month, but then it should return to normal the following month. 

We can absolutely take a closer look into this for you. If possible, please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

Kind regards,

RogersYasmine