I need to edit a device name in Ignite Home Connect.

[CanadaCindy]

Hi Rogers friends.

I need to EDIT a device name in Ignite Home Connect.  Going into WIFI in the app, scrolling down to the current  Device Name (that the installation tech mislabeled yesterday), I click on the device name > that I need to change where I then see the device details.  I see no sign of of an 'Edit' as noted in other posts I've read.

TIA, Cindy

***Edited Labels***

[RogersJermaine · Accepted solution]

Hello @CanadaCindy,

Thank you for starting this helpful thread with your inquiry on how to edit the name for your devices in the app. Please find the steps on how to complete this task below.

1. Open HomeConnect and sign in using your MyRogers username and password.
2. Select WiFi to display a list of the devices currently connected to your home WiFi network. The list will also include any device that has connected to your home WiFi in the past 6 months.
3. Select the device you want to name.
4. Select Device details.
5. Select Edit next to device name and add a name for your device.
6. Select Edit next to Device type to customize the icon for easy identification.

I do hope this information helps and you can find more tips and information on our website here. 

Thank you,

RogersJermaine

[57]

Note that the last "edit" may not be spelled out, rather an angled pencil symbol next to the name.  If it still doesn't work, I suggest that you reboot your phone/tablet and then delete and redownload the app if the reboot doesn't fix things.