Ever since I got Connected for Success with Rogers, it’s proven to be the best service to my experience…at least by far. But I’m having a hard time viewing my bill as I really need to make some payment. I’m sorry for being late on my payments; didn’t mean to do it. I was sort of laid off
Another thing... I did receive an email or a text to my phone a few days ago, saying I have or have been offered a TV service, Ignite TV…apparently it was supposed to be a bundle! Can someone please advise as I am new to this?
Good day @Connected!
A warm welcome to our community and thank you for your post! 🙂
We are so pleased to hear that you are enjoying your services with us! Just to clarify, do you only have internet services with us at the moment? If you recently received an offer to add TV to your account and are interested, I would recommend reaching out directly to our Connected for Success support team for further details and assistance. You may click here to view the available bundle options and you can get in touch with our support team at the number provided below:
Mon–Fri from 9am–6pm
Sat–Sun from 9am–5pm
With regards to viewing your monthly bill, please ensure that you have registered for a MyRogers online profile and that your account number is linked to it. Once your monthly bill is ready to view, you should receive an email notification and then you can login to your MyRogers profile online or via the MyRogers app to view your bill. If you are still having trouble viewing your bill online or through the app, please share more details as to what is happening so we can assist you further!
Please also note, there are several different ways in which you can make a payment. Check out this helpful blog for more information:
Kindest of regards,