Captcha not working

[Joyriderbc]

Just migrated from Shaw.  I logged in on a PC to manage my account and setup auto-payments.  No Captcha.  Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in.  I also tried with the Rogers Android app and Edge and Chrome on my Android, all had Captcha and never worked.  This is so frustrating.   Just give me a login screen and double authentication!

**Labels Added**

[RogersCorey]

Good morning @Joyriderbc!

Captcha's can be annoying at the best of times, I apologize that they're not working for you right now, which only adds to the frustration.

Is it just this one Captcha that's not working or all Captchas across all websites? Have you tried via cellular data to see if the issue persists across both WiFi and data?

Regards,

RogersCorey