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Knowledge Base Articles

Enable Band Steering Using the MyWiFi App

You can enable band steering on your Rogers dual band modem very easily using the MyWiFi App. When you turn on band steering, your devices will only see one WiFi network name and your modem will automatically select either the 2.4 GHz or 5 GHz netwo...

How to Bridge your Hitron CODA 4582 Modem

Bridging your modem allows you to use a third-party router and disables the modem’s Wi-Fi capability. Follow these steps to bright the Hitron CODA 4582 modem.   Open a web browser and visit 192.168.0.1.Sign in using the following credentials: Usern...

CODA4582.png Basic Settings.png Bridge.png

Where to Place Your Modem

  Modem placement definitely matters. Where you place your modem makes a significant impact on the quality of your internet speeds and WiFi connection. When finding a spot for it, follow these tips for the best results. Choose a central l...

Troubleshooting Latency (Wired Devices)

We know troubleshooting isn’t everyone’s idea of a great time, but we’ve compiled a few steps here that should help put some of the control back in your hands as the customer.   When should I complete these steps?If you’re experiencing intermittent ...

RogersAndy by • Retired Moderator
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Troubleshooting a Slow or Intermittent Connection (Wired Devices)

We know troubleshooting isn’t everyone’s idea of a great time, but we’ve compiled a few steps here that should help put some of the control back in your hands as the customer.   When should I complete these steps? If you’re experiencing consistent d...

RogersAndy by • Retired Moderator
  • 8741 Views
  • 0 comments
  • 2 likes
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