VALORANT ping issues (Illinois)

[mpretti]

As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load into a game it's a toss up whether or not I will be playing on 25, 40, or 50 ping. My main concern is an infrastructure issue, but the thing is I get the exact same results in a different household which is again, using Rogers I find this incredibly odd because every other server I play on seems to have somewhat steady and consistent ping. I used to be able to pull 26 ms constantly but I find it incredibly frustrating having to play on these high inconsistent pings on my native server in which I'm trying to play competitively.

 

I added some pictures of my ping to give an example. Let me know if there is anything I can do to fix or just help this situation. Thank you!

***Edited Labels***

[LordDrakkon]

Have you tried running a trace route to the server to potentially identify where the issue is? If you happen to be going through any nodes managed by Cogent or the server you are connecting to is connected by Cogent. They just suck as a whole for anything online related to gaming. Unfortunately, that would also be an issue that is out of Rogers hands.

[JBeach]

How do you know if a node is managed by Cogent? I believe the issue with League and Valorant is the IP 209.148.237.21 sometime 3 months ago 209.148.237.21 latency was sitting between 20-30 avg and now its at 60-70 avg.
Tracert for league:

tracert 104.160.131.1

Tracing route to 104.160.131.1 over a maximum of 30 hops

1 4 ms 1 ms 1 ms 10.0.0.1
2 13 ms 12 ms 11 ms pool-173-32-176-1.cpe.net.cable.rogers.com [173.32.176.1]
3 15 ms 14 ms 14 ms 8177-dgw02.wdstck.rmgt.net.rogers.com [24.156.135.93]
4 16 ms 14 ms 14 ms 3000-dgw01.wdstck.rmgt.net.rogers.com [69.63.249.197]
5 22 ms 18 ms 18 ms 9031-cgw01.mtnk.asr9k.rmgt.net.rogers.com [24.156.146.73]
6 18 ms 17 ms 24 ms 9404-cgw01.ym.rmgt.net.rogers.com [209.148.233.90]
7 62 ms 64 ms 61 ms 209.148.237.21
8 44 ms 44 ms 42 ms eqix-ch2.chi01.riotdirect.net [208.115.136.235]
9 100 ms 101 ms 100 ms ae1.er02.chi01.riotdirect.net [104.160.143.91]
10 82 ms 92 ms 83 ms ae2.er02.lax01.riotdirect.net [104.160.159.186]
11 99 ms 96 ms 102 ms ae1.er01.lax01.riotdirect.net [104.160.151.134]
12 96 ms 98 ms 96 ms 104.160.131.1

Trace complete.

Tracert for valorant:

tracert 192.207.0.1

Tracing route to 192.207.0.1 over a maximum of 30 hops

1 3 ms 1 ms 1 ms 10.0.0.1
2 26 ms 15 ms 14 ms pool-173-32-176-1.cpe.net.cable.rogers.com [173.32.176.1]
3 9 ms 14 ms 14 ms 8177-dgw01.wdstck.rmgt.net.rogers.com [24.156.135.89]
4 20 ms 21 ms 17 ms 9031-cgw01.mtnk.asr9k.rmgt.net.rogers.com [24.156.146.73]
5 24 ms 28 ms 18 ms 9404-cgw01.ym.rmgt.net.rogers.com [209.148.233.90]
6 56 ms 70 ms 59 ms 209.148.237.21

[trevorholden]

Haven't found any solution - even had a Rogers guy come out to check the setup

There are weeks where its sub 30 and today it's the highest its been in many months 

Wish they could get their act together

[van17]

VALORANT ping issue (Illinois Server)

Has anyone figured out what the solution is? I'm on the same boat. Before, my Illinois server ping was in the lower 20s, currently it is over 40s.

[RogersCorey]

Wherebouts are you located @van17?

If you're in Eastern Timezone, you should be using the US East (N. Virginia) server instead as that is most likely the closest available server.

Do you have the same latency issues on the US East server?

Regards,

RogersCorey

[van17]

I am living in Toronto. I am using Rogers interent since 1.5 years but before 2 months the lowest latency server I was palying on was Illinois with 20 - 25ms but right now the lowest latency I'm getting is 30 - 33ms which is in North virginia server. I have attached screenshot for reference. 

[RogersCorey]

Thank you for clarifying @van17!

If you're in Toronto, then I would suggest just using the US East server here instead. You should always play on the server that is closest to you in physical proximity as there is a correlation between ping times and physical distance. 

It's possible that something change on Riot's end in this situation. Those ping times do not look out of line to me given the locations of each server.

Regards,

RogersCorey

[Kumar125]

Hi Corey,

I've recently joined rogers and it's been 2 weeks I'm not able to have my issue sorted out. I don't even get a single server with low ping to play Valorant. Every time I'm just told that it is most likely due to service disruption issue in some areas on Ontario which doesn't make sense.

I'll get my tracert results here as well as the screenshot of the ping I'm getting on all the servers. Please if you can help me to give them better directions to resolve my issue.

tracert 192.207.0.1

Tracing route to 192.207.0.1 over a maximum of 30 hops

1 6 ms 1 ms 1 ms 10.0.0.1
2 32 ms 25 ms 28 ms pool-174-115-172-1.cpe.net.cable.rogers.com [174.115.172.1]
3 56 ms 55 ms 62 ms 24.156.137.89
4 81 ms 81 ms 28 ms 209.148.236.33
5 35 ms 31 ms 74 ms 209.148.236.49
6 60 ms 27 ms 28 ms 69.63.248.74
7 92 ms 52 ms 70 ms 209.148.237.21