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Speedtest Issues

os3rules
I plan to stick around

Is something going on with speed tests?  I have been running speed tests from speedtest.net for a long time but recently they have stopped working for Rogers servers only. 

 

I can run the speed test on every server on the list, but when I try to run for a Rogers server I get a socket error.  This happens on Firefox, Chrome, and Explorer.  The same thing happens when I try to use Rogers' own speed test.

 

The error says that, "A socket error occurred during the download test.  A firewall could be blocking the connection of the server might be having some issues.  Please try again later."

 

As I said, I have performed hundreds of speed tests in the past and now this is happening - but ONLY for Rogers servers.

 

*Added Labels*

 

 

23 REPLIES 23

Re: Speedtest Issues

57
Resident Expert
Resident Expert

I use Rogers own site:

 

https://www.rogers.com/customer/support/article/internet-speedtest/

 

I've been lucky because I always get results that are significantly higher than I pay for down and just a bit more than I pay for up via the various speedtest sites.  I'm not on Gb service because I'm perfectly happy with a lower speed, while saving hundreds of $ per year.

 

If I download a large file (say the 5 GB maps for my Garmin) it starts off significantly higher than I pay for, but after several seconds it ramps down to exactly what I pay for.  This is exactly what Rogers "SpeedBoost" does.

Re: Speedtest Issues

-G-
Resident Expert
Resident Expert

@os3rules wrote:

And maybe Rogers will fix this??  Just asking....


I don't know whether this is Rogers' problem or a speedtest.net issue.  Looks like the servers are functional and usable with the command line version of their tool.

 

You can also perform a speed test from the Rogers web site: https://www.rogers.com/customer/support/article/internet-speedtest

Re: Speedtest Issues

-G-
Resident Expert
Resident Expert

@-G- wrote:

However, I don't know why the Rogers servers are not being used by the https://www.speedtest.net web site.


Maybe this could be the problem.  Looking at the list of servers in Canada, they all have a "https_functional" attribute in their server record EXCEPT for the Rogers servers.  Perhaps the Rogers servers are misconfigured and/or unusable for some reason?


Looks like this was the problem and has now been resolved.  When I test with  https://www.speedtest.net/ , it is now selecting the closest Rogers server.

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