Modem keeps rebooting

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I've Been Around
Posts: 1

Modem keeps rebooting

Hello,

My modem is the CODA 4582 and today i have noticed it rebooting at least 5 times in the span of 4 hours which becomes annoying as it takes a couple of minutes to get back up and running again

 

These are the DOCSIS wan signals from the modem portal, is there anything i should be concerned about?

 

Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 603000000 256QAM -6.100 9 40.946
2 849000000 256QAM -7.700 2 38.605
3 855000000 256QAM -8.400 3 38.605
4 861000000 256QAM -9.100 4 38.605
5 579000000 256QAM -6.100 5 38.983
6 585000000 256QAM -6.400 6 38.605
7 591000000 256QAM -6.100 7 38.983
8 597000000 256QAM -5.900 8 38.983
9 303000000 256QAM -7.500 1 38.605
10 609000000 256QAM -5.800 10 38.605
11 615000000 256QAM -5.600 11 38.983
12 621000000 256QAM -5.700 12 38.983
13 633000000 256QAM -5.600 13 38.605
14 639000000 256QAM -5.700 14 38.983
15 645000000 256QAM -5.800 15 38.983
16 651000000 256QAM -5.300 16 38.605
17 657000000 256QAM -5.100 17 38.605
18 663000000 256QAM -5.100 18 40.366
19 669000000 256QAM -5.100 19 38.983
20 675000000 256QAM -5.100 20 38.983
21 681000000 256QAM -5.500 21 38.983
22 687000000 256QAM -5.900 22 38.983
23 693000000 256QAM -5.700 23 38.983
24 699000000 256QAM -5.700 24 38.983
25 705000000 256QAM -6.000 25 38.983
26 711000000 256QAM -5.900 26 38.983
27 717000000 256QAM -6.000 27 38.983
28 723000000 256QAM -6.800 28 38.605
29 825000000 256QAM -8.000 29 38.605
30 831000000 256QAM -7.200 30 38.605
31 837000000 256QAM -7.400 31 38.605
32 843000000 256QAM -8.000 32 38.605
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 NA NA NO NO NO NA
1 4K 275600000 YES YES YES -8.200001
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 30596000 ATDMA - 64QAM 34.000 1 6400000
2 38596000 ATDMA - 64QAM 37.500 3 3200000
3 23700000 ATDMA - 64QAM 32.750 2 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

 

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Resident Expert
Resident Expert
Posts: 13,915

Re: Modem keeps rebooting

While technically still within spec.. your signal levels are WELL on the low side.

You want to be as close to 0 as possible, and your almost down to -10 on some channels. 

 

 

I would call tech support and point this out, and get them to send a tech out to check things out and tweek things to get it more in line.