04-10-2019 12:46 AM - last edited on 04-10-2019 08:32 AM by RogersMoin
Hello,
My modem is the CODA 4582 and today i have noticed it rebooting at least 5 times in the span of 4 hours which becomes annoying as it takes a couple of minutes to get back up and running again
These are the DOCSIS wan signals from the modem portal, is there anything i should be concerned about?
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Signal noise ratio (dB) |
1 | 603000000 | 256QAM | -6.100 | 9 | 40.946 |
2 | 849000000 | 256QAM | -7.700 | 2 | 38.605 |
3 | 855000000 | 256QAM | -8.400 | 3 | 38.605 |
4 | 861000000 | 256QAM | -9.100 | 4 | 38.605 |
5 | 579000000 | 256QAM | -6.100 | 5 | 38.983 |
6 | 585000000 | 256QAM | -6.400 | 6 | 38.605 |
7 | 591000000 | 256QAM | -6.100 | 7 | 38.983 |
8 | 597000000 | 256QAM | -5.900 | 8 | 38.983 |
9 | 303000000 | 256QAM | -7.500 | 1 | 38.605 |
10 | 609000000 | 256QAM | -5.800 | 10 | 38.605 |
11 | 615000000 | 256QAM | -5.600 | 11 | 38.983 |
12 | 621000000 | 256QAM | -5.700 | 12 | 38.983 |
13 | 633000000 | 256QAM | -5.600 | 13 | 38.605 |
14 | 639000000 | 256QAM | -5.700 | 14 | 38.983 |
15 | 645000000 | 256QAM | -5.800 | 15 | 38.983 |
16 | 651000000 | 256QAM | -5.300 | 16 | 38.605 |
17 | 657000000 | 256QAM | -5.100 | 17 | 38.605 |
18 | 663000000 | 256QAM | -5.100 | 18 | 40.366 |
19 | 669000000 | 256QAM | -5.100 | 19 | 38.983 |
20 | 675000000 | 256QAM | -5.100 | 20 | 38.983 |
21 | 681000000 | 256QAM | -5.500 | 21 | 38.983 |
22 | 687000000 | 256QAM | -5.900 | 22 | 38.983 |
23 | 693000000 | 256QAM | -5.700 | 23 | 38.983 |
24 | 699000000 | 256QAM | -5.700 | 24 | 38.983 |
25 | 705000000 | 256QAM | -6.000 | 25 | 38.983 |
26 | 711000000 | 256QAM | -5.900 | 26 | 38.983 |
27 | 717000000 | 256QAM | -6.000 | 27 | 38.983 |
28 | 723000000 | 256QAM | -6.800 | 28 | 38.605 |
29 | 825000000 | 256QAM | -8.000 | 29 | 38.605 |
30 | 831000000 | 256QAM | -7.200 | 30 | 38.605 |
31 | 837000000 | 256QAM | -7.400 | 31 | 38.605 |
32 | 843000000 | 256QAM | -8.000 | 32 | 38.605 |
Receiver | FFT type | Subcarr 0 Frequency(MHz) | PLC locked | NCP locked | MDC1 locked | PLC power(dBmv) |
0 | NA | NA | NO | NO | NO | NA |
1 | 4K | 275600000 | YES | YES | YES | -8.200001 |
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Bandwidth |
1 | 30596000 | ATDMA - 64QAM | 34.000 | 1 | 6400000 |
2 | 38596000 | ATDMA - 64QAM | 37.500 | 3 | 3200000 |
3 | 23700000 | ATDMA - 64QAM | 32.750 | 2 | 6400000 |
Channel Index | State | lin Digital Att | Digital Att | BW (sc's*fft) | Report Power | Report Power1_6 | FFT Size |
0 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
1 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
*Added Labels*
04-10-2019 08:06 AM
While technically still within spec.. your signal levels are WELL on the low side.
You want to be as close to 0 as possible, and your almost down to -10 on some channels.
I would call tech support and point this out, and get them to send a tech out to check things out and tweek things to get it more in line.