Hi @waswithbell, you know, it just shouldn't be this hard to gain access to that closet just to determine where the cabling goes. There should be some give here that allows residents to determine what's up with their communications cabling, basically look but don't touch as a first step. Then when the resident has this figured out, he or she either calls in a tech, or he or she is allows to make very simple changes, such as a splitter.
The problem here is that Rogers probably has a contract for communications services, install, uninstall, install splitters, but, that might not extend to making any real physical changes to the cabling. If your case, and probably for the whole building, its time to ditch the 25 pair cabling and install Cat-5e for telephones and Cat-6a, 7a, or Cat 8 for internet cabling. That, by far beats trying to run wifi throughout the condo, trying to connect one end with another.
The changes in modems have made existing cabling almost moot. The problem is that Comcast (Rogers) and Sagecom (Bell) have come up with all in one routers which don't lend themselves very well to existing building and house cabling. So, its time to change that cabling scheme so that it works for the home owner/renter, etc.
So, looking at your username, obviously you were with Bell, in that same condo?? How did Bell deliver their services, DSL/VDSL or fibre? Do you have a fibre Optical Network Terminal (ONT) somewhere in your condo?
@waswithbell, reading through your opening post, it seems you purchased a pair of Moca adapters, but it also seems as though you're trying to use the Moca functionality built into the Rogers supplied modem (CODA-4582). Any reason for that? I would suggest disabling the Moca function on the modem (at least for now/testing) and hook up your network using using the Hitron Moca adapters you bought.
@waswithbell wrote:
Setup @Office: coax from wall into coax input on HT-EM4, coax output into TV box and power ON. Only the power LED is on. (I followed the same procedure with the second HT-EM4 unit, same results).
When I replaced the splitter in the living room with one HT-EM4: coax into Moca; coax from Moca to TV box and ethernet from MoCa unit to Hitron Modem: green LED was indicating power on and blue LED indicating link but the rest were off. TV was working but not the internet.
That setup doesn't sound right. Try disabling the Moca function on the Rogers modem and then hook up your HT-EM4 like this as a simple test:
This may seem counter-intuitive, but if these Hitron adapters are anything like my Translite Global units, they have a built-in splitter that passes 5-1002Mhz on the TV out port which you can use to "feed" the Rogers modem.
Again, this is a simple test to see if you can get the Moca adapters to talk to each-other in separate rooms. Obviously, if you need to hook up more devices to the TV out port of the Moca adapter, you need an alternate arrangement (which there are) but try that first and report back.
-
8370 views
-
6 Likes
-
-
