Kw Internet Issues

[Alexriva]

Anyone else having this issue? Kw region since Thursday May 4th internet has been disconnecting for a few seconds every 5 minutes like clockwork all day everyday. Nothing has helped. Rogers said could be a back end issue but no resolution has come of yet.

[RogersJo]

Greetings @Alexriva!

A warm welcome to the Community! 🙌 Yikes! We're saddened to hear about the connectivity issues you've been experiencing. We know how imperative it is to ensure you stay connected. Are you still having the same issues since you've posted?

Have you tried rebooting your modem since then? If you are still experiencing a connection issue that has not been resolved by a reboot of the modem, please feel free to send a private message to @CommunityHelps so we take a further look into this for you. If you're not familiar with our private messaging system, click HERE.  

Looking forward to hearing from you!

RogersJo