Internet down again (Wednesday July 13) in Ottawa.

[Alph]

I was just wondering if anyone else in Beacon Hill or east Ottawa is having home Internet problems again this morning after about 8 AM. Cell service is not interrupted like last Friday.
Thanks in advance.

**Added Labels**

[RogersTony]

Hello, @Alph

Thank you for posting our concern to the community.

I can only imagine the inconveniences caused by your home services still being down 😞

• Can you describe the light colour on the top of the modem? 
• What troubleshooting steps have you taken thus far?

We'll be better equipped to assist you once we have more details.

RogersTony