Internet disruption on Sunday

[ji2]

Internet disruption on August20 that   started on at about 12 pm was restored on Monday around 6;30am. Usually disruption on Sundays takes longer than weekend.  it will be nice if Rogers care to explain to users. In txt msg, they should explain duration of disruption and why it took so long

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[RogersMaude]

Hello @ji2,

Thank you for posting about the issue you were facing over the weekend. We know how important need to stay connected at all times. 

If there are any ongoing service issues, you can check out our Rogers Service Interruptions board, where we post any major service outage. If you'd like to receive service messages from Rogers regarding outages in your area, please ensure your email address is up to date in MyRogers.

If you are still experiencing a connectivity issues, please visit Rogers.com/outage to check on the status of your connection to report any issues or notify us at your earliest convenience so that we can take a deeper look into this.

Thanks!

RogersMaude