Google devices no longer connect after installing Xfinity, Gen 3
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Wednesday
- last edited
Wednesday
by
RogersTony
I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work.
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Wifi extender: I also use Google Wifi, mainly to extend the range of my network.
Notes: Google Wifi Mesh System, Gen 1.
Problem:
The Google Mini (x5)- along with many other devices no longer connect after installing the new Xfinity modem.
I tried every suggestion- right down to reformatting the Google devices. No success though.
The error that comes up is at the very end of the set up process.
See below:
I called Rogers but they didn't know how to turn off AP Isolation.
I logged into the backend too- but there isn't any obvious way to do this either on this modem, other than turning it to Bridge Mode..
I even called Google Help but they say its beyond their control, its an ISP (Rogers) issue.
But after calling and texting the Rogers support, all I have gotten was "try Bridge Mode"- which turns off the wifi and effectively just makes the Xfinity a network switch. Thats OK if it fixes things but then my Google Wifi stops working too!
Prior to adding this Xfinity Gen 3 modem, all of my devices connected successfully and everything worked well. Now its not.
Does anyone know how I can fix this issue? TIA
Here is the error received on my Google Mini setup after a full reformat.
NOTE: the passwords are correct, the network has been rebooted, etc. Turn off AP Isolation
Re: Google devices no longer connect after installing Xfinity, Gen 3
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Thursday
WPA3 isn't supported by some older devices.
