07-16-2024 12:19 PM - last edited on 07-16-2024 04:43 PM by RogersZia
There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Bell Mill Sideroad past about a dozen high end homes, leaving us without a good internet option. Any idea who I can talk to at Rogers to discuss the situation and area needs. Currently I won’t use the local Rogers wireless internet services due to performance and limitations but would gladly switch to a fibre option, given a choice. Any guidance would be greatly appreciated.
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07-18-2024 12:12 PM - edited 07-18-2024 12:13 PM
The frustrating thing about FTTH Internet is that EVERYBODY wants it and there will always be somebody who will be literally right next door to where fibre Internet stops.
The Ontario government has a map of areas that already have high-speed (50 Mbps or faster) Internet service available and areas where future expansions are either funded or pending: https://www.ontario.ca/page/ontario-connects-making-high-speed-internet-accessible-in-every-communit...
Hopefully, your area will get served soon. Otherwise, until then, your best options are probably either Starlink (you can now buy dishes at Costco) or a wireless Internet service from a cellular carrier.
07-21-2024 07:15 PM
While I appreciate the response, I’m a Roger’s customer and would really love to speak with someone at Rogers, but asI’m sure you are aware, getting contact with a human at Rogers is next to impossible. If you can offer any guideance in that regard, I’m all ears.
07-22-2024 11:52 AM
There are a few other things that you can try:
Call the Contact Us toll-free number on the following page and ask whether any network upgrade-related construction is planned in your area: https://www.rogers.com/network-enhancement
Send a private message to @CommunityHelps and ask them to check the construction schedules that they have access to.
Contact your municipality to see whether any service providers have applied for permits to dig/trench/bore to bring fibre to your street.
You can also enter your address on the Ontario Government site to find out whether any service providers are planning to bring Fibre Internet to your area.
09-19-2024 11:14 PM
Does anybody know what's going on with the fibre expansion in the Courtland area of Norfolk County? Pipes are in the ground, fibre is blown through the pipes right up to the outside of my house, main distribution box is at my intersection waiting for Hydro One to power it up......there hasn't seemed to be any activity for weeks now. Hope this gets done soon.....I'm paying two other ISP's to keep half decent bandwidth and reliability here at my place. It sure would be nice to have this fibre lit up.