DNS (reverse) PTR record

[cybr]

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what I am talking about.

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[RogersTony]

Hello, @cybr

Welcome to the Rogers Community Forums!

You've reached the right place to post your inquiry, I am confident there is a user in the community who can help you. You may also benefit from speaking with an IT specialist.

Our support teams are not trained to help with this type of request. 

RogersTony

[kevinexit]

I'm faced with the same issue, too. I need help. The Rogers support team doesn't seem to know about it.