Hello,
I signed up for Rogers 1GB Ignite some months ago and for the most part it's been running well, however, there are times throughout the day where I get random internet interruptions lasting betwen 2-5 minutes. It makes video conferencing unstable, as well as gaming.
Does anyone have any idea what could be causing this and what could be done to fix it?
I've included my downstream and upstream tables if it would be helpful.
Any help at all would be greatly appreacited.
IndexLock StatusFrequencySymbol RatePower LevelModulationChannel Type
|
Upstream
|
Channel Bonding Value |
|
1
|
2
|
3
|
4
|
|
Locked
|
Not Locked
|
Not Locked
|
Not Locked
|
|
38700000
|
21100000
|
32300000
|
25900000
|
|
5120 KSym/sec
|
2560 KSym/sec
|
5120 KSym/sec
|
5120 KSym/sec
|
|
43.270599
|
39.260300
|
40.270599
|
39.520599
|
|
64QAM
|
64QAM
|
64QAM
|
64QAM
|
|
US_TYPE_ATDMA
|
US_TYPE_TDMA_ATDMA
|
US_TYPE_ATDMA
|
US_TYPE_ATDMA
|
IndexLock StatusFrequencySNRPower LevelModulation
|
4
|
5
|
6
|
7
|
2
|
3
|
1
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
31
|
32
|
0
|
0
|
33
|
34
|
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
|
|
Locked
|
Locked
|
|
591000000
|
597000000
|
603000000
|
609000000
|
579000000
|
585000000
|
279000000
|
615000000
|
621000000
|
633000000
|
639000000
|
645000000
|
651000000
|
657000000
|
663000000
|
669000000
|
675000000
|
681000000
|
687000000
|
693000000
|
699000000
|
705000000
|
711000000
|
717000000
|
723000000
|
825000000
|
831000000
|
837000000
|
843000000
|
849000000
|
855000000
|
861000000
|
|
|
352800000
|
218800000
|
|
40.366287
|
40.946209
|
40.366287
|
40.366287
|
40.366287
|
40.946209
|
38.983261
|
40.366287
|
40.946209
|
40.366287
|
40.366287
|
40.366287
|
40.946209
|
40.366287
|
40.366287
|
40.366287
|
40.366287
|
40.366287
|
40.366287
|
40.366287
|
40.366287
|
40.946209
|
40.366287
|
40.946209
|
40.366287
|
38.983261
|
38.983261
|
38.983261
|
38.983261
|
38.983261
|
38.983261
|
38.605377
|
|
|
41.44 dB
|
40.55 dB
|
|
6.400002
|
6.400002
|
6.300003
|
6.300003
|
6.199997
|
6.300003
|
4.199997
|
6.300003
|
6.400002
|
6.500000
|
6.599998
|
6.099998
|
6.000000
|
6.400002
|
6.400002
|
6.500000
|
6.500000
|
6.400002
|
6.800003
|
6.699997
|
6.599998
|
6.699997
|
6.400002
|
6.400002
|
6.400002
|
3.799999
|
3.599998
|
3.299999
|
3.099998
|
3.400002
|
3.200001
|
2.900002
|
|
|
4.500000 dBmV
|
4.199997 dBmV
|
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
|
|
OFDM
|
OFDM
|
***Edited Labels***
